Dynamic professional with a proven track record at Ambassadors Of Kwan, excelling in customer service and efficient route planning. Recognized for enhancing delivery capacity and maintaining meticulous records. Adept at problem-solving and adapting to changing priorities, ensuring timely and accurate deliveries while fostering positive client relationships.
Overview
27
27
years of professional experience
Work History
Courier
Ambassadors Of Kwan (purolator)
06.2019 - Current
Learned and adhered to safety protocols for handling deliveries.
Assisted in loading and unloading packages efficiently.
Developed familiarity with local routes to optimize delivery times.
Communicated effectively with customers regarding delivery schedules.
Maintained accurate records of deliveries and pickups.
Utilized navigation tools to enhance route planning and efficiency.
Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Adapted quickly to changing priorities and specific customer requests.
Supported team members in managing high-volume delivery days.
Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
Enhanced customer satisfaction by delivering packages promptly and accurately.
Handled sensitive packages with care, ensuring they arrived in perfect condition.
Increased delivery capacity by organizing packages effectively in vehicle.
Lead Hand Railroading
Btw Rail (Canadian National Railroad) Contractor
04.2009 - 06.2019
Oversaw daily operations to ensure efficient workflow and adherence to safety standards.
Mentored junior staff, enhancing skill development and team performance.
Implemented process improvements that increased productivity and reduced downtime.
Coordinated training sessions for new employees on tools and equipment usage.
Coordinated team tasks to complete projects on time and within budget constraints.
Boosted overall productivity by providing hands-on training and guidance to junior team members.
Implemented quality control measures to ensure consistent product standards, leading to increased customer satisfaction.
Ensured a safe work environment by adhering to safety protocols and conducting regular inspections.
Maintained updated knowledge of company policies and trained employees on rules and procedures regularly.
Reduced downtime by maintaining equipment and troubleshooting issues as they arose.
Adapted quickly to changing priorities, ensuring seamless transitions between tasks without compromising deadlines or quality standards.
Bolstered workplace morale through positive reinforcement techniques, resulting in improved teamwork dynamics.
Maintained clean, orderly work environment free of hazards.
Drove forklifts, pallet jacks and other equipment to move materials.
Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Musician
Deadriver Wasteland
06.2000 - 01.2009
Composed and performed original music across diverse genres, enhancing audience engagement.
Collaborated with fellow musicians to develop cohesive arrangements and refine performance techniques.
Coordinated rehearsals and performances, ensuring seamless execution of musical pieces.
Mentored emerging artists in vocal techniques and stage presence, fostering their development.
Utilized digital audio workstations for recording, mixing, and producing high-quality soundtracks.
Engaged with audiences through social media platforms, building a loyal fan base and community interaction.
Collaborated with fellow musicians for seamless performances and increased audience engagement.
Elevated performance quality by consistently practicing and refining individual skills on various instruments.
Wrote and arranged original compositions for live music performances.
Performed in Number shows.
Developed and executed well-rehearsed setlists to maximize audience satisfaction during live shows.
Toured with successful bands, providing professional, punctual backing support.
Enhanced audience experience by incorporating innovative musical arrangements and techniques.
Repaired broken strings and other instrument issues.
Taught private music lessons, adapting tuition to ages and skill levels.
Generated interest in local music scene by organizing and promoting concerts featuring up-and-coming talent.
Mill Construction
Bid Construction
09.1998 - 06.2001
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Proved successful working within tight deadlines and a fast-paced environment.