Ryan Presley
Downey
Overview
19
19
years of professional experience
Work History
Seasonal Supervisor - OPX
Universal Studios Hollywood
Universal City, CA
08.2025 - 11.2025
- Supervised daily operations to ensure guest adherence to company policies.
- Resolved conflicts and addressed employee concerns to maintain a positive work environment.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and communication
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Evaluated staff performance and provided coaching to address inefficiencies.
Seasonal Supervisor - FanBase
Universal Studios Hollywood
Universal City, CA
04.2025 - 05.2025
- Supervised daily operations, ensuring compliance with safety protocols and operational standards.
- Coordinated scheduling for staff to optimize coverage during peak park attendance periods.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
Seasonal Supervisor - House Monitors
Universal Studios Hollywood
Universal City, CA
01.2024 - 01.2024
- Managing team of 16 direct reports
- Communicated operational updates with the House Monitors
- Created and administered training program
- Handled all schedule adjustments and venue placements
- Worked with different departments to effectively oversee guest safety
- Entertainment
House Monitor - Last of Us
Universal Studios Hollywood
Universal City, CA
01.2023 - 01.2023
- Communicated critical venue updates with multiple departments
- Oversaw surveillance network to monitor operational flow, guest misconduct, and guest & team safety
- Accurately completed incident reports to capture complex details
- HHN
Casual Lead, Ride Operator - Revenge of the Mummy
Universal Studios Hollywood
Universal City, CA
05.2019 - 04.2021
- Displayed the ability to safely and efficiently group and load guest
- Carried out the ability to efficiently scan guests through express
- Incorporated themes into my spiels regarding all venue updates and policies
- Utilized Microsoft Suite to create venue projects
- HHN
Retail Clerk - World of Disney
Disneyland Park & Resorts
Anaheim, CA
11.2006 - 06.2009
- Executed cash handling practices
- Maintained inventory standards and demands through replenishment process
- Helped guests with all manner of park and store questions
- Ensured a clean and guest ready store
Education
High School Diploma -
Chef Tech Cooking School
Long Beach, CAundefined
Downey High School
Downey, CASkills
- Baking
- Teamwork
- Communication
- Quick Learner
- Problem Solving
- Team leadership
- Conflict resolution
- Scheduling coordination
- Cross-department collaboration
Timeline
Seasonal Supervisor - OPX
Universal Studios Hollywood
08.2025 - 11.2025
Seasonal Supervisor - FanBase
Universal Studios Hollywood
04.2025 - 05.2025
Seasonal Supervisor - House Monitors
Universal Studios Hollywood
01.2024 - 01.2024
House Monitor - Last of Us
Universal Studios Hollywood
01.2023 - 01.2023
Casual Lead, Ride Operator - Revenge of the Mummy
Universal Studios Hollywood
05.2019 - 04.2021
Retail Clerk - World of Disney
Disneyland Park & Resorts
11.2006 - 06.2009
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Downey High School
High School Diploma -
Chef Tech Cooking School