Ryan Pollanen
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
15
15
years of professional experience
Work History
GM Manager
Real Canadian Superstore – Winston Churchill
02.2025 - Current
- Working with department colleagues to improve Department standards and efficiencies
- Reducing department shrink through various alternative processes
- Growing our social media following through engaging and impactful posts
- Helping drive company led initiatives such as OSAT, Ad Match
- Member of the store’s social committee
Assistant Store Manager
Real Canadian Superstore – Highland Hills
02.2023 - 02.2025
- Managing a team of 7 Department Managers
- Focused on productivity improvements, and lower shrink results in all my managed departments
- Established sales goals, managed budgets, devise sales forecasts and consistently maximize sales and profit
- Implemented new strategies to drive OSAT and improve overall increasing overall OSAT results in the store
- Make management decisions, perform all management duties and day to day store operations in cooperation with and in the absence of the Store Manager
- Implemented new processes increasing productivity and efficiency
- Continues to drive and improve our Local Social engagement
Department Manager
Real Canadian Superstore – Highland Hills
06.2010 - 02.2023
- Managed teams ranging from 5 – 50 colleagues
- Focused on productivity improvements through effective time and task management
- Execution of Merchandising plans to maximize profit
- Fostered positive relationships through effective communication and consistent expectations
- Developed the next leader while managing the Joe Fresh and General Merchandise Departments
- Regularly act as the Manager on Duty overseeing all operations of the store
- Increased our Local Social Reach and Engagement by 50% - check out our FB page @HighlandHillsSuperstore
Education
Post-Graduate Certificate - Human Resources Management
Niagara College Canada
Niagara-on-the-Lake, ONPost-Graduate Certificate - Tourism Management
Niagara College Canada
Niagara-on-the-Lake, ONBBA - Business Administration And Management
Brock University
St. Catharines, ONDiploma - Tourism And Travel Management
Cambrian College of Applied Arts And Technology
Greater Sudbury, ONSkills
- Retail operations experience
- Advanced technical expertise
- Strong verbal and written communication
- Detail-oriented organization
- Community engagement advocate
- Effective communicator
- Proactive in skill development
- Social Media champion
- Blue Culture engager
- DEI champion
Timeline
GM Manager
Real Canadian Superstore – Winston Churchill
02.2025 - Current
Assistant Store Manager
Real Canadian Superstore – Highland Hills
02.2023 - 02.2025
Department Manager
Real Canadian Superstore – Highland Hills
06.2010 - 02.2023
Post-Graduate Certificate - Human Resources Management
Niagara College Canada
Post-Graduate Certificate - Tourism Management
Niagara College Canada
BBA - Business Administration And Management
Brock University
Diploma - Tourism And Travel Management
Cambrian College of Applied Arts And Technology