Ryan Pham
Toronto
Summary
Aspiring AI and machine learning professional with a foundation in UX/UI design and technical problem solving. Proven experience in developing user-centric digital solutions, prototyping systems, and optimizing workflows for enhanced efficiency. Currently advancing skills in AI automation and data-driven systems with a commitment to practical application and ongoing learning.
Overview
7
7
years of professional experience
Work History
Technical Director
JSTDRMN
Toronto
11.2020 - Current
- Led the development and execution of a user-centered design process across digital touchpoints, including website and social platforms.
- Led the development and execution of a user-centered design process across digital touchpoints, including website and social platforms. (3K+ followers on Instagram, JSTDRMN.com)
- Aligned digital experiences with brand identity and business objectives through collaboration with marketing and talent teams.
- Uncovered behaviors, needs, and pain points through extensive research, leveraging insights to inform design decisions.
- Created wireframes, prototypes, and visual assets to communicate solutions and support strategic digital enhancements.
Sales Associate
Canada Computers
Cambridge
02.2020 - Current
- Matched user needs with optimal technical solutions using problem-solving frameworks to improve customer satisfaction.
- Identified user intent, constraints, and pain points through direct customer interaction to enhance service delivery.
- Maintained a user-first mindset in high-pressure, fast-paced environments, prioritizing clarity, empathy, and efficiency.
- Aligned solutions with workflows and accessibility needs while building trust through strong product expertise.
DJ / Music Producer / Content Creator
Ryan Mirage
Toronto
11.2018 - Current
- •Produce and release original electronic music under the artist name Ryan Mirage. •Distribute and release singles on Spotify and other major streaming platforms. •Perform DJ sets and curate music selections for live and online audiences. •Create and publish promotional content on TikTok and Instagram to support music releases and grow audience engagement. •Manage personal branding, social media presence, and fan interaction across platforms.
- Curated tailored playlists for events, enhancing audience experience and engagement.
- Collaborated with event planners to integrate music seamlessly, elevating the event atmosphere.
- Operated sound equipment, ensuring high audio quality for optimal audience enjoyment.
Social Media Manager
Touch Grass Entertainment
Toronto
06.2023 - 06.2024
- Scheduled and managed social media posts using SocialPilot for platforms including Instagram Reels and YouTube Shorts.
Created engaging Instagram carousel posts to promote content and boost audience interaction.
Monitored and responded to Instagram direct messages, addressing inquiries and supporting followers.
Maintained consistent posting schedule to enhance audience engagement and brand visibility.
Assisted in organizing and planning distribution of short-form video content across social media channels. - Created engaging content tailored for multiple social media platforms, driving audience interaction and brand awareness.
- Scheduled and managed social media posts using SocialPilot for platforms including Instagram Reels and YouTube Shorts.Created engaging Instagram carousel posts to promote content and boost audience interaction.Monitored and responded to Instagram direct messages, addressing inquiries and supporting followers.Maintained consistent posting schedule to enhance audience engagement and brand visibility.Assisted in organizing and planning distribution of short-form video content across social media channels.
- Analyzed social media trends to guide strategic decisions.
Education
Bachelor of Design - User Experience Design
Wilfrid Laurier University
Brantford, ON, Canada06-2025
Skills
- Prompt engineering
- Predictive modeling
- API integration
- LLM-assisted development
- Prototyping
- Visual design
- Human-centered design
- Programming languages
- Hardware knowledge
- Web deployment
- Content strategy
- Project management
- Brand development
References
Available upon request
Timeline
Social Media Manager
Touch Grass Entertainment
06.2023 - 06.2024
Technical Director
JSTDRMN
11.2020 - Current
Sales Associate
Canada Computers
02.2020 - Current
DJ / Music Producer / Content Creator
Ryan Mirage
11.2018 - Current
Bachelor of Design - User Experience Design
Wilfrid Laurier University