Ryan Penner
Brandon
Summary
Dynamic Production Supervisor with expertise in quality control and staff management at Maple Leaf Foods. Achieved a significant reduction in workplace incidents through effective safety protocols. Skilled in mentoring and conflict resolution, fostering professional growth and team cohesion. Proven track record in meeting production targets and enhancing operational efficiency.
Overview
16
16
years of professional experience
Work History
Production Supervisor
Maple Leaf Foods
06.2023 - 05.2025
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
- Implemented safety protocols and conducted regular audits, achieving a reduction in workplace accidents and incidents.
- Maintained compliance with health and safety regulations, conducting regular audits and risk assessments.
Parts Sales Specialist
Agwest
10.2019 - 03.2022
- Assisted customers in troubleshooting issues, offering solutions that led to repeat business and referrals.
- Managed inventory effectively, ensuring optimal stock levels for high-demand items.
- Demonstrated strong attention to detail when assembling custom parts orders, ensuring all components were packaged securely and shipped promptly.
- Provided exceptional customer service, consistently receiving positive feedback from clients and management.
- Ordered parts from various distributors to fulfill demands.
- Researched vehicles and parts via physical catalogs and electronic means.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
Sales Associate
Leon's Furniture
04.2009 - 03.2019
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
Education
No Degree - Gender Studies
Brandon University
Brandon, MBSkills
- Quality control
- Continuous improvement
- Production management
- Training and mentoring
- Production targets
- Health and safety compliance
- Staff management
- Worker training
- Computer skills
- Critical thinking
- Conflict resolution
Languages
English
Full Professional
Million Dollar Club Leons 2017, 2018 & 2019
Achieved one million dollars in written and delivered sales through exceptional customer service, product knowledge and problem solving.
Timeline
Production Supervisor
Maple Leaf Foods
06.2023 - 05.2025
Parts Sales Specialist
Agwest
10.2019 - 03.2022
Sales Associate
Leon's Furniture
04.2009 - 03.2019
No Degree - Gender Studies
Brandon University
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