Ryan Papp
Penticton,BC
Summary
Proven leader with extensive experience in retail management, notably at Showcase, where I excelled in customer service and problem-solving. Demonstrated ability to enhance store operations and team performance, achieving significant improvements in customer satisfaction. Skilled in multitasking, organization, and accurate cash handling, I foster positive environments and drive results through effective communication and mentoring.
Overview
14
14
years of professional experience
Work History
Store Manager
Showcase
05.2014 - 04.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
Assistant Manager
Old Town Farm Market Produce
11.2012 - 03.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw produce quality control processes, ensuring all items met freshness standards.
- Operated forklift to safely load and unload delivery trucks, ensuring efficient handling of goods.
Cashier
Save-On-Foods
06.2010 - 04.2012
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
Education
High School Graduate -
Pen High Secondary
Penticton, BCSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store opening and closing
- Store merchandising
- Accurate cash handling
- Reliable
Languages
English
Timeline
Store Manager
Showcase
05.2014 - 04.2024
Assistant Manager
Old Town Farm Market Produce
11.2012 - 03.2014
Cashier
Save-On-Foods
06.2010 - 04.2012
High School Graduate -
Pen High Secondary
Similar Profiles
Paul TwarowskiPaul Twarowski
Assistant Manager at ShowcaseAssistant Manager at Showcase
Wayne LaiWayne Lai
Store Associate at ShowcaseStore Associate at Showcase
Diesel HartlandDiesel Hartland
Luxury Sales Associate at ShowcaseLuxury Sales Associate at Showcase