Ryan Palmer
Cambridge,Canada
Summary
Finance professional with proven track record in strategic financial planning, budget management, and driving fiscal efficiency. Known for strong leadership, fostering collaborative team environments, and delivering impactful results. Adept at navigating complex financial landscapes, implementing effective solutions, and adapting to evolving business needs. Skilled in financial analysis, risk management, and compliance.
Overview
19
19
years of professional experience
Work History
Board Member
UCDA
06.2024 - Current
- Fostered collaboration among board members, promoting open communication and shared decisionmaking.
- Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.
- Drove strategic planning efforts to align with company vision and long-term objectives.
- Prepared and presented reports to inform board on organizational progress and goals.
Director, Finance
MyMotors.ca
06.2021 - Current
- Responsible for all operations of the Finance Dept.
- Hire and Train Sales & Finance Staff
- Implementing processes and targets to achieve company and individual sales targets
- Achieved financial growth by developing and implementing strategic financial plans and initiatives.
- Ensured compliance with regulatory requirements to protect company assets and mitigate risks.
Director of Sales Training & Development, Subprime GTA
GO Auto Group
07.2019 - 06.2021
- Responsible for the recruiting, and training of all Subprime Finance Depts for the Greater Toronto Area
- Complete development and implementation of Subprime Training Sales processes and KPIs
- Daily one-on-one and small group training with Finance Coordinators to ensure consistency in procedure, approach and strong credit consultations
- Setting and communicating targets and mapping out paths to achieve sales goals
- Ongoing coaching and development of all existing and new subprime finance personnel
Subprime Sales Trainer (Finance Manager to General Manager, to Finance Director)
CAMPMART 401 Auto RV Canada Inc.
06.2015 - 06.2019
- Responsible for the complete development and training of salaried Finance Coordinators to commission-based Finance Managers, focused on the subprime auto market
- Daily one-on-one and small group training with Finance Coordinators to ensure consistency in procedure, approach and strong credit consultations
- Setting and communicating targets and mapping out paths to achieve individual sales goals
- Assessed training program effectiveness on regular basis and improved upon deficient areas.
General Manager
CAMPMART 401 Auto RV Canada Inc.
02.2016 - 02.2018
- Hiring and training all management positions, completing performance evaluations quarterly and developing short and long-term goals for each Finance Manager
- Responsible for the success of both the trailer and subprime sales departments
- Oversight of all deals, including all trailer turnovers in the F&I office
- Achieved a $1.2 Million gross profit in first year and $1.6 million in year two as General Manager with a small team of Finance Managers
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Business Manager
Parkway Chrysler, CarNation Auto Group
01.2015 - 06.2015
- Responsible for working closely with all dealership departments and lending institutions to secure vehicle financing for both prime credit and non-prime credit customers
- Offering vehicle financing and insurance to customers and providing them with a thorough explanation of available aftermarket products and extended warranties
- Securing approvals with financial partners, processing deals quickly and getting deals funded
- Educating and training sales department and senior management to understand new manufacturer programs and lender incentives
Account Manager, OEM
LGM Financial Services Inc.
11.2012 - 06.2014
- Responsible for the day-to-day operations and overall success of LGM's OEM manufacturer-endorsed F&I products sold in the Business office
- Worked effectively and efficiently with Directors and Senior Management at BMW Canada Financial Services Inc., Nissan Canada, Mazda Canada, Mitsubishi Motors and Kia Canada
- Daily communication, coordination and training internally across multiple departments including Marketing, I.T., Customer Service, and LGM field staff
- Strategic analysis leading to development of Regional and National incentives for OEM participation and brand support, increasing company revenues
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
National Sales, ADESA Corporate
ADESA Canada Inc.
05.2010 - 11.2012
- Formerly OPENLANE Inc, as Account Manager before ADESA's acquisition
- Responsible for the national re-marketing of off-lease vehicles for OEM partners Nissan Canada Finance, Honda Canada, Toyota Finance, Mercedes Benz Financial Services Inc., BMW Canada Financial Services, VW Canada Credit and Ford Credit Canada and dealer consignment
- Established strong relationships with each of the 14 ADESA locations, developing, implementing strategies and promoting regional sales
- Assumed a Team Lead role in new Openlane integration project, responsible for training Corporate Sales team on the Openlane platform and SalesForce CRM application
- Consistently exceeded 'Superior'-level targets month over month while managing a portfolio of national and dealer group clients
Sr. Account Manager
Openlane
09.2005 - 06.2010
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
- Provided extensive support in sales, technical and business areas to key accounts.
Education
Marketing
Georgian College
Barrie, None04-2005
Skills
- Financial strategy development
- Strategic Decision-making
- Business process improvement
- Cash flow management
- Industry trend awareness
- Project management experience
- Team leadership and management
- Organizational skills
Languages
English
Full Professional
Timeline
Board Member
UCDA
06.2024 - Current
Director, Finance
MyMotors.ca
06.2021 - Current
Director of Sales Training & Development, Subprime GTA
GO Auto Group
07.2019 - 06.2021
General Manager
CAMPMART 401 Auto RV Canada Inc.
02.2016 - 02.2018
Subprime Sales Trainer (Finance Manager to General Manager, to Finance Director)
CAMPMART 401 Auto RV Canada Inc.
06.2015 - 06.2019
Business Manager
Parkway Chrysler, CarNation Auto Group
01.2015 - 06.2015
Account Manager, OEM
LGM Financial Services Inc.
11.2012 - 06.2014
National Sales, ADESA Corporate
ADESA Canada Inc.
05.2010 - 11.2012
Sr. Account Manager
Openlane
09.2005 - 06.2010
Marketing
Georgian College