Ryan Nesbitt
Fredericton,New Brunswick
Summary
I started my audio-visual career with Advantage Audio, working for three years until LMB Systems Services Inc recruited me.
I then moved up to equipment manager in Ottawa until 2009 when I was asked if I wanted to move to NB where they were opening a new branch.
Accomplished NB Regional Manager and Audio and Interpretation Technician at LMB Systems Services Inc., adept in strategic planning and staff development. Demonstrated success in enhancing customer satisfaction and team performance, with a strong focus on operations management and effective communication. Proven ability to meet corporate goals and improve operational efficiencies.
Overview
18
18
years of professional experience
Work History
NB Regional Manager
LMB Systems Services Inc.
Fredericton, NB
09.2009 - 03.2021
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Traveled to any location throughout the East Coast and Newfoundland to set up the system requirements for all meetings and events.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
Audio and Interpretation Technician
LMB Systems Services Inc.
Ottawa, ON
06.2003 - 03.2021
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Maintained quality assurance and customer satisfaction objectives.
- Tested components and systems to evaluate performance and identify concerns.
- Applied critical thinking and research to address complex issues.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Education
High School Diploma -
Bells Corners High School
Ottawa, ON06.1993
Skills
- Operations
- Staff Training and Development
- Strategic Planning
- Staff Management
- Territory Management
- Asset Control
- Operations Management
- Problem solving
- Vehicle Training
Languages
English
Native or Bilingual
French
Limited Working
Timeline
NB Regional Manager
LMB Systems Services Inc.
09.2009 - 03.2021
Audio and Interpretation Technician
LMB Systems Services Inc.
06.2003 - 03.2021
High School Diploma -
Bells Corners High School