Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Ryan Moratilla

207 Tait Place, Saskatoon,Canada

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Account Merchandiser

PepsiCo Beverages Canada
Saskatoon, SK
04.2021 - Current
  • Strategically organized product displays to boost visibility and engage customers.
  • Worked alongside the sales team to ensure optimal inventory management at retail sites.
  • Fostered collaborative relationships with store managers for effective support initiatives.
  • Promptly resolved customer complaints, enhancing satisfaction and loyalty.

Front of the House Manager (Currently Part – Time)

Boston Pizza - Nelson Road
Saskatoon, Canada
12.2011 - Current
  • Managed daily operations for a high-volume restaurant environment.
  • Supervised kitchen and dining staff to ensure efficient workflow.
  • Implemented health and safety protocols to maintain compliance standards.
  • Handled customer inquiries and resolved service issues promptly.
  • Performs a weekly inventory count.

Environmental Services Worker / Site Screener

Saskatchewan Health Authority
Saskatoon, Canada
09.2020 - 12.2021
  • Supplemental Pandemic Workforce Team.
  • Maintained cleanliness and sanitation in assigned areas throughout the facilities.
  • Assisted with waste management and recycling efforts for sustainable practices.
  • Ensured compliance with health regulations in all cleaning activities consistently.

Sales and Service Team Member

Kal Tire
Saskatoon, Canada
04.2015 - 08.2019
  • Assisted customers with tire selection and installation services.
  • Answered phone calls from customers inquiring about services or products offered by the store.
  • Managed returns, refunds, exchanges, and other customer inquiries.
  • Performed cashier duties such as accepting payments, issuing receipts, and providing change when necessary.
  • Reconciled daily cash register totals with total sales at the end of the shift.
  • Created reports detailing daily transactions for review by management staff.

Area Operations Manager

Teriyaki Boy Group Incorporated
Makati, Philippines
09.2005 - 11.2011
  • Visited regional locations to verify full functionality and operational effectiveness.
  • Collaborated with marketing teams on promotions to increase customer engagement.
  • Analyzed financial data such as sales reports to determine areas for improvement and cost savings initiatives.
  • Identified opportunities for process improvement through analysis of existing systems and procedures.

Assistant Store Manager

Greenwich Pizza Corporation
Mandaluyong City, Philippines
07.2003 - 08.2005
  • Executed daily operations for the store, focusing on customer service excellence and inventory control.
  • Evaluated sales activities to guarantee satisfactory service and quality products.
  • Analyzed monthly sales and performance reports to guide strategic decision-making.
  • Supervised cash handling procedures, reconciling discrepancies as needed.
  • Resolved customer complaints by listening attentively, recording details, and suggesting appropriate solutions.

Education

Bachelor of Science - Entrepreneurial Management

Polytechnic University of the Philippines
Manila, NCR, Philippines
01.2001

Skills

  • Customer-centric approach
  • Data reporting and analysis
  • Supervisory leadership
  • Outcome-driven mindset
  • Proficient in technology
  • Stock control management
  • Finance documentation and processing
  • Financial oversight

Certification

  • 2021 Training for Responsible Alcohol Sales and Service, Serve It Right Saskatchewan, Saskatoon, SK, Canada
  • 2020 Food Safe Level 1 , Saskatchewan Health Authority, Saskatoon, SK, Canada

References

References available upon request.

Timeline

Account Merchandiser

PepsiCo Beverages Canada
04.2021 - Current

Environmental Services Worker / Site Screener

Saskatchewan Health Authority
09.2020 - 12.2021

Sales and Service Team Member

Kal Tire
04.2015 - 08.2019

Front of the House Manager (Currently Part – Time)

Boston Pizza - Nelson Road
12.2011 - Current

Area Operations Manager

Teriyaki Boy Group Incorporated
09.2005 - 11.2011

Assistant Store Manager

Greenwich Pizza Corporation
07.2003 - 08.2005

Bachelor of Science - Entrepreneurial Management

Polytechnic University of the Philippines
Ryan Moratilla