Ryan Mongal
Scarborough,Canada
Summary
Accomplished Supply Chain Analyst with expertise in data analysis and strategic planning at Shoppers Drug Mart. Proven track record in enhancing demand forecasting accuracy and optimizing supply chain processes. Excel in cross-functional collaboration and effective communication, driving process improvements and supplier performance. Exceptional problem-solving skills and stakeholder rapport. Many years of Retail experience in store Support and Store Level. Strong understanding of Large Organizations and flow of goods.
Overview
26
26
years of professional experience
Work History
Supply Chain Analyst
Shoppers Drug Mart
Toronto, Ontario
08.2024 - Current
- Analyzed supply chain data to identify process improvement opportunities.
- Coordinated logistics and inventory management across multiple departments.
- Collaborated with suppliers to ensure timely delivery of materials.
- Developed forecasting models to enhance demand planning accuracy.
- Created reports on supply chain performance for stakeholder review.
- Collaborated with stakeholders across departments to ensure smooth execution of supply chain activities.
- Analyzed data from multiple sources, identified trends and provided recommendations for improvement.
- Performed root cause analysis when issues arose within the supply chain process or between partners.
- Analyzed historical data related to procurement patterns in order to anticipate future needs.
- Generated ad-hoc reports as needed by stakeholders in order to provide insights into current trends or gaps in service level agreements.
Buying Customer Support- Supply Chain
Loblaw Companies Limited
01.2010 - Current
- Track, adjust, and monitor inventory levels for weekly flyer items as well as non flyer promotional items
- Report issues to Merchandising, Store Operations, and Management of any late promotional items / out of stock situations
- Extract data and generate reports to minimize "Push Only" and inline excess levels in DC's
- Communicate items at are late/delayed to the business for promotional activity
- Investigate problematic situations for product not flowing from DC's to stores
- Executing ad changes from Category, working with Supply Chain to ensure product arrives in DC's and flows to stores prior to Ad Break
- Extracting data from multiple sources to compile reports
- Constant liaison between Category, Operations, Merchandising, and Supply Chain to execute and communicate promotional activity
- Collaborate and effectively come up then implement strategies for process improvement.
Business Process Support Coordinator- Promotions
Loblaw Companies Limited
01.2008 - 01.2010
- Create and analyze reports to determine possible issues that may arise in future advertised items. Communicate these situations clearly to Category Managers and Assistant Category Managers
- Experienced with numerous systems within Loblaw's Companies (Promotion Manger, Calprofs, Bi-Quiry, Product Manger, Elvis, SharePoint)
- Determine using analytical methods issues that arise within the Promotions Environment giving advice and recommending solutions to the problems
- Successful performance with regards to numerous critical deadlines on a weekly basis
- Organize and maintain various projects with great detail and accuracy
- Create weekly programs through Promotion Manger for categories to input items, complete numerous integrity checks, consolidate and analyze the information and distribute to category for review
Direct Banking Manager
BMO Bank of Montreal
Toronto, Canada
07.2005 - 05.2008
- Process various banking transactions
- Exceed various targets/goals including productivity, referral, service quality
Returns Desk Service Specialist
The Home Depot
Toronto, Canada
01.2002 - 01.2007
- Advising and recommending solutions to customer concerns
- Processing purchase and return transactions
- Providing the information required to fulfill customers' projects
- Assist in the scheduling of breaks and lunches of the cashiers
- Awarded the fastest and most effective returns associate on numerous occasions
- Numerous customer service awards
Special Services Representative
The Bay
Toronto, Canada
01.2000 - 01.2002
- Providing services and information regarding challenging circumstances throughout the store
- Processing cash, debit and credit card purchases and returns
Education
Business Administration Advanced Diploma -
CENTENNIAL COLLEGE
Toronto, Ontario01.2007
Skills
- Inventory Tracking
- Data Analysis
- Project Management
- Market Analysis
- Team Collaboration
- Strategic Planning
- Promo Issue Reporting
- Hosting Banner Promo Supply Meetings
- Implementing Strategies
- Knowledgeable with systems- SAP proficient
- Strong Communication Skills
- Decision Making
- Inventory management
- Demand forecasting
- Logistics coordination
- Process improvement
- Supply chain optimization
- Problem solving
- Performance reporting
- Project management
- Effective communication
- Root cause analysis
- Strategic planning
- Supplier performance tracking
- Stakeholder rapport
- Demand planning
- Supply chain planning
- Transportation management
- Financial Planning
- Inventory Management
- Negotiation Skills
- Cross-functional Collaboration
- Well-versed in SAP
- Outlook
- Zoom
- Google Suite
- Proficient in Microsoft Excel
- Word
- Teams
References
Available upon request.
Accomplishments
- Public speaking to encourage young at risk youths on decision making
- Volunteered serving meals on Holidays
Timeline
Supply Chain Analyst
Shoppers Drug Mart
08.2024 - Current
Buying Customer Support- Supply Chain
Loblaw Companies Limited
01.2010 - Current
Business Process Support Coordinator- Promotions
Loblaw Companies Limited
01.2008 - 01.2010
Direct Banking Manager
BMO Bank of Montreal
07.2005 - 05.2008
Returns Desk Service Specialist
The Home Depot
01.2002 - 01.2007
Special Services Representative
The Bay
01.2000 - 01.2002
Business Administration Advanced Diploma -
CENTENNIAL COLLEGE