Ryan Monczunski
Professional Leader
Prince Albert
Summary
Strategic leader with experience leading and overseeing Sales and Fixed operation business activities. Strong history of devising precise and targeted business operations plans, managing costs, reviewing performance and driving change. Forward-thinking leader with expertise in setting goals, quality standards and growth initiatives while leading quick and efficient attainment of objectives.
Key focus as a leader is the development of people and processes to deliver peak performance.
Overview
16
16
years of professional experience
3
3
Certifications
Work History
Sales/Service Manager
Lakeland Hyundai
01.2023 - Current
- Troubleshot sales and service operations to increase profitability and bring positive organizational change.
- Conducted regular performance evaluations for sales staff, identifying areas for growth and setting achievable targets.
- Increased sales revenue through effective cross-selling and upselling techniques.
- Optimized operational performance by identifying trends and opportunities with internal and external customers.
- Built relationships with customers and community to establish long-term business growth.
- Streamlined communication between departments, fostering a collaborative environment focused on achieving shared goals.
General Manager
Vegreville Ford
01.2021 - 11.2022
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Created a culture for change.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Put systems in place to evaluate performance, develop targeted improvements and implement changes.
- 31% Increase in labour sales and 38% in parts sales.
Consultant
Alderson Consulting
01.2020 - 06.2021
- Collaborated with teams to define, strategize and implement processes
- Analyzed problematic areas to provide recommendations and solutions.
- Improved performance, hiring practices and management systems to facilitate success of client's organization.
- Leadership and performance coaching
General Manager
Driving Change Automotive Group
06.2008 - 11.2019
- Positions held were New Car Manager, General Sales Manger and General Manager.
- Key metrics for performance indicators were employee excellence, customer satisfaction, profitability.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Prepared annual forecast and goal setting with strategic plans to reach targets.
Education
Certificate - Organizational Leadership
SIAST
Regina 01.2013 - 06.2013
Skills
Performance improvement
Effective leader
Staff training/development
Coaching and mentoring
Strategic Planning
Certification
Tony Robbins Certified Strategic Coaching
Accomplishments
- Successfully oversaw 3 major renovations with building a new body shop, building a 12 bay quick lane and a main store renovation.
- Grew staff from 45 to 98 while remaining one of Ford of Canada's high employee engagement score.
- River City Ford first ever president award for customer excellence and market share.
- Toastmasters Regional champion for public speaking
- Great father and Husband
Timeline
Sales/Service Manager
Lakeland Hyundai
01.2023 - Current
General Manager
Vegreville Ford
01.2021 - 11.2022
Tony Robbins Certified Strategic Coaching
05-2020
Consultant
Alderson Consulting
01.2020 - 06.2021
Dale Carnagie Graduate
03-2017
DISC Behavior and Communications Expertise
01-2017
Certificate - Organizational Leadership
SIAST
01.2013 - 06.2013
General Manager
Driving Change Automotive Group
06.2008 - 11.2019
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