Ryan Mckay

Repoed vehicles throughout the Bay Area , California.

Filled out condition reports in a timely manner.

Removed all personal property from vehicles, labled and stored in wharehouse.

Transported vehicles to auction houses as needed.

Answered phones from both debtors and finance companies.

• Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times.
• Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
• Kept detailed records of miles driven, fuel expenses, maintenance costs, and delivery information for reporting purposes.
• Coordinated closely with dispatchers for real-time updates on route changes or potential delays due to unforeseen circumstances.
• Ran efficient routes by mapping plans to GPS apps and adjusting for weather and traffic problems.
• Enhanced customer satisfaction by providing timely and consistent communication regarding shipment status.
• Maintained a clean driving record through adherence to safety regulations and defensive driving techniques.
• Managed time efficiently during multi-stop trips to ensure timely completion of assigned duties within established deadlines.
• Met DOT requirements by maintaining current records and documenting reportable incidents.
• Handled load documentation, obtained signatures, and provided copies to destination staff.
• Checked trailer hitch and secured attachments to tractor for optimal safety.
• Picked up supplies and back hauls from vendors and completed related paperwork.
• Stayed in frequent communication with dispatch to quickly adapt to customer demands and route changes.
• Contributed to team success by collaborating with dispatchers, warehouse staff, and other drivers to optimize performance.
• Upheld strict compliance with all DOT regulations, including hours of service rules, weight restrictions, and vehicle inspections.

• Improved client satisfaction by promptly locating and recovering collateral assets.
• Maintained client trust by providing timely updates on the status of their accounts and recoveries.
• Increased efficiency by collaborating with law enforcement agencies when necessary for peaceful asset recovery.
• Built positive relationships with clients, resulting in repeat business for the company.
• Maximized chances of successful vehicle recoveries through diligent skip tracing efforts to locate hard-to-find debtors or collateral assets efficiently.
• Minimized conflict situations by employing de-escalation techniques during confrontations with debtors.
• Enhanced company reputation through professional interactions with clients and debtors during the repossession process.
• Upheld discretion in handling sensitive information related to clients'' financial matters throughout the repossession process.
• Mitigated legal risks by staying up-to-date on changes in state laws governing repossessions and collections activities.