Ryan McCabe
Edmonton
Summary
Experienced and customer-focused professional seeking a position in a café, food service, or hospitality environment. Brings over a decade of experience in shift supervision, team leadership, and customer engagement with a passion for maintaining a welcoming, high-efficiency service atmosphere.
Overview
2026
2026
years of professional experience
Work History
Independent Projects
- Current
- Self-directed creative and technical projects including design, development, and implementation of interactive systems and games.
Barista
Good Earth Coffeehouse
09.2022 - 12.2024
- Opened and closed the store following procedures to ensure safety and readiness.
- Prepared high-quality baked goods and beverages with attention to detail.
- Handled POS and third-party ordering systems with speed and accuracy.
- Maintained a positive customer experience and resolved service issues professionally.
- Collaborated with team members and supported new hire training.
- Managed inventory and ensured consistent stock of essentials.
Shift Supervisor
Starbucks
07.2009 - 11.2020
- Led and organized daily shifts, supervising a team to ensure smooth operations.
- Provided fast, friendly customer service and handled high-volume orders.
- Trained new employees and promoted a cooperative team environment.
- Oversaw store cash handling, inventory management, and maintenance tasks.
- Maintained compliance with corporate cleanliness and presentation standards.
- Resolved customer complaints effectively and ensured satisfaction.
Education
Bachelor of Arts - Philosophy
Grant MacEwan University
06.2013
Skills
- Excellent communication
- Interpersonal skills
- Guest satisfaction
- Food and beverage preparation
- Team leadership
- Training staff
- Operational excellence
- POS systems
- Inventory control
- Creative projects
- Technical projects
- Computer skills
- Collaboration
- Microsoft office
- Google drive
Timeline
Barista
Good Earth Coffeehouse
09.2022 - 12.2024
Shift Supervisor
Starbucks
07.2009 - 11.2020
Independent Projects
- Current
Bachelor of Arts - Philosophy
Grant MacEwan University
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