RYAN MARJI
Brampton
Summary
Customer Service professional with strong organizational skills, and experience working in busy retail environments. Seeking a Career in the Auto Industry with OMVIC Certification
Overview
7
7
years of professional experience
Work History
Customer Service Representative
LCBO
01.2018
- Processed sale and return transactions using POS system and received tender by cash, debit and credit card
- Able to follow a process from POS to check-out
- Stocked and faced aisles to ensure attractive displays and merchandise levels maintained
- Used various sales techniques such as upselling to increase per transaction sales
- Ensured a clean and safe working environment at all times
- Answered customer inquiries and made product suggestions as requested
- Navigated customers to various departments and aisles.
Warehouse Assembler
The Beer Store Warehouse
01.2019 - 01.2021
- Thoroughly inspect machinery and equipment before use (WHMIS CERTIFIED)
- Great at communication between departments and customers
- Fulfilling orders of several different products
- Working in a fast-paced environment
- Able to handle multiple tasks at once.
Sales Consultant
Brampton North Nissan
04.2021 - 10.2023
- Appraised vehicles using V Auto
- Provided customers with a smooth and detailed delivery to ensure they had a good experience with the dealership
- Built rapport with customers by getting to know who they are and what kind of vehicle they require
- Familiarized myself with competing brands in order to understand the competition and answer any questions customers may have with the correct information
- Utilized social media by advertising the dealership in an effort to bring in more customers
- Followed up with customers via email, phone calls, and text messages to help guide them towards a purchase.
Sales Consultant
Woodchester Nissan
03.2024 - Current
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
Education
High School Diploma -
St. Thomas Aquinas Secondary School
Brampton, ON06.2016
Skills
- Over 5 years’ experience working in environments that are customer focused
- Great communication skills in verbal and written formats
- Positive attitude with a strong work ethic and willingness to learn
- Sense of responsibility and ability to problem solve and help find solutions
- Great in a fast paced working environment
- Reliable and demonstrates positive employee behavior at all times
- Computer skills: Microsoft Office Suite: Word, Excel, PowerPoint, Access, Outlook
Educationcertifications
- O.S.S.D, St. Thomas Aquinas Secondary School, 2016-01-01
- Smart Serve, 2017-01-01
- First Aid & CPR, 2021-03-01
- OMVIC Certification, 2021-12-01
Languages
Arabic
Professional Working
Timeline
Sales Consultant
Woodchester Nissan
03.2024 - Current
Sales Consultant
Brampton North Nissan
04.2021 - 10.2023
Warehouse Assembler
The Beer Store Warehouse
01.2019 - 01.2021
Customer Service Representative
LCBO
01.2018
High School Diploma -
St. Thomas Aquinas Secondary School
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