Ryan MacDougall
Business Development Manager
Whitchurch-Stouffville,ON
Overview
20
20
years of professional experience
Work History
Business Development Manager
MTY Group (Mr. Sub)
Richmond Hill, Ontario
09.2022 - 08.2023
- Facilitate execution of cross functional Market Optimization plans that build market share driving guest counts, average unit volume and franchisee profitability
- Lead, facilitate, and execute against new franchise sales, transfers, relocations, remodels and/or lease renewals to achieve overall market objectives
- Evaluate opportunities to improve existing asset base through drive thru additions, relocations and the possible use of corporate capital
- Educate and guide market teams regarding the benefits of market optimization
- Provide objective voice and planning regarding cross functional market plan decisions
- Complete rigorous financial analysis
- Assist with development of local and overall market planning
- Strategic Planning, Sales Analysis, Consumer Insights and Brand Management
Business Field Consultant
Torcen Group (SUBWAY Restaurants)
Burlington, Ontario
02.2014 - 08.2022
- Act as Brand Ambassador for SUBWAY Canada
- Develop positive business relationships with franchise owners
- Work with Franchise owners, store managers and front-line teams by conducting 30-40 restaurant evaluations per month throughout the territory
- Ensure locations remain in compliance with SUBWAY operation standards and provincial health guidelines
- Monitor food safety standards: product dating, preparation, food temperatures and proper hygiene
- Assess restaurant for overall cleanliness, equipment, décor, signage, and brand advertising
- Conduct detailed business analysis related to productivity and profitability
- Loss prevention
- Trade area market analysis
- Generate a detailed compliance report that summarizes the visit
- Communicate noted areas to the franchisee and SUBWAY corporate
- Ensure they are addressed in a timely manner
- Focus on key customer issues at the store level
- Provide one on one and team coaching to strengthen business owners, store managers and frontline staff
- Lead new store openings and provide end to end onboarding for new franchise owners
- Assist and monitor relocations and remodels of existing restaurants
- Collect and analysis territory wide store data related to learning strategies and training
QSR Store Manager
SUBWAY Restaurants
Ajax, Ontario
08.2005 - 02.2014
- Oversee daily operations for '24 hour' restaurant locations
- Conduct business analysis and provide feedback and training to improve team productivity and profitability
- Oversee monthly operational reviews to develop and implement new programs and policies
- Daily financial reconciliation and reporting
- Conduct daily Inventory and loss prevention audits
- Strict adherence to food safety regulations
- Monitor team health and safety
- Conduct staffing assessments and oversee hiring and training
- Customer service specialist
Subway Sandwich Artist (Frontline)
SUBWAY Restaurants
Ajax, Ontario
08.2003 - 08.2005
- 24 hour night shift supervisor and brand ambassador
- Provide excellent customer service
- Customer conflict resolution
- Strict adherence to SUBWAY operational policies
- Food product preparation, bread baking, receive and input inventory deliveries
- Ensure storewide hygiene practices
- Adapt to dynamic work conditions
- Provide peer feedback and work collaboratively with other team members and managers
- Assist with onboarding of new staff members
- Hourly POS reconciliation
- End of day paperwork and reports for submission to management
Summary
Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach.
Skills
- Prospecting
- Promotional planning
- Order management
- Team leadership
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Queensville Players
Work Preference
Work Type
Full TimeWork Location
HybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsTimeline
Business Development Manager
MTY Group (Mr. Sub)
09.2022 - 08.2023
Business Field Consultant
Torcen Group (SUBWAY Restaurants)
02.2014 - 08.2022
QSR Store Manager
SUBWAY Restaurants
08.2005 - 02.2014
Subway Sandwich Artist (Frontline)
SUBWAY Restaurants
08.2003 - 08.2005
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