Ryan Lua
Vancouver
Summary
A results-driven sales executive with over 5 years of experience in B2B payment solutions. Skilled in CRM, strategic account management, and market analysis. Pride myself on my track record of surpassing sales targets and fostering long-term client relationships.
Overview
17
17
years of professional experience
Work History
Regional Manager
Paylidify
04.2019 - Current
- Enhanced team performance by providing regular coaching, training, and performance feedback to Corporate Sales Consultants.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Supervised a team of Corporate Sales Consultants to optimize brand expansion initiatives and productivity.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
Live-In Caregiver
Raymond Tressider (Deceased)
06.2012 - 06.2017
- Established trust with clients and their families through effective communication, empathy, and professionalism.
- Implemented strategies for fall prevention in the home environment to minimize injury risk for elderly or disabled clients.
- Promoted clients'' physical and mental health by engaging them in appropriate exercises and recreational activities.
- Identified potential hazards within the home environment, making necessary adjustments to ensure client safety and comfort.
- Administered medications accurately and timely, ensuring proper dosages for optimum client health.
Medical Sales Representative
BBraun
11.2007 - 09.2011
- Developed key relationships with medical professionals, leading to consistent referrals and increased customer base.
- Worked with medical teams on smooth implementation and operation of new products.
- Conducted informative presentations for physicians and other healthcare professionals about Hemodialysis machines, enhancing the understanding of product benefits and features.
- Increased sales revenue by consistently meeting and exceeding sales targets through strong relationship building and product knowledge.
- Attended industry conferences to network with potential clients, expanding business opportunities within the market.
Education
Bachelor of Science - Physiotherapy
Cebu Doctors College
Cebu, Philippines03.2006
Skills
- B2B Sales
- Inside Sales
- Problem Solving
- CRM Systems
- Sales Training
- Contract Negotiation
- Recruiting and hiring
- Team development
Languages
English
Professional Working
Tagalog
Native or Bilingual
Key Achievements
Top Sales Performer
Recognized as the top sales performer for 2020 at Paylidify achieving 152% of my sales target.
Merchant Madness Winner
Awarded for winning the Merchant Madness contest 4 times in a row (Q2 of 2020, Q1 of 2021, Q1 & Q2 2022) throughout the entire office regions.
Presidents Club
Achieving sales target over 216% in a month.
Timeline
Regional Manager
Paylidify
04.2019 - Current
Live-In Caregiver
Raymond Tressider (Deceased)
06.2012 - 06.2017
Medical Sales Representative
BBraun
11.2007 - 09.2011
Bachelor of Science - Physiotherapy
Cebu Doctors College
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