RYAN LEE
Burnaby
Summary
IBABC Level 1 General Insurance licensed professional seeking to a full-time career in brokerage. Bilingual in English, Mandarin, and Cantonese, providing exceptional customer service and communication with diverse clients. Demonstrated expertise in operational efficiency, computer operations, and client relations, complemented by strong organizational and time management skills. Proficient in MS Suite, equipped with the interpersonal skills necessary to adapt in a fast-paced environment.
Overview
4
4
years of professional experience
Work History
E-Commerce Officer
Kita Trading Limited
07.2023 - 06.2025
- Launched ads campaigns to elevate brand visibility and marketing performance through targeted keywords.
- Monitored inventory levels and restock progress, coordinating purchase orders with suppliers and Amazon warehouses.
- Calculated profit margins, including shipping costs, while updating product listings regularly.
- Utilized various AI tools to optimize performance and productivity.
- Analyzed data feeds and SEO strategies to enhance sales tactics effectively.
Property Administrator
Citybase Property Management Limited
07.2021 - 04.2023
- Oversaw the day-to-day operations of residential building and shopping arcade.
- Conducted regular property inspections to identify maintenance and repair needs.
- Implemented efficient lease administration procedures to enhance tenant experience.
- Addressed tenant inquiries, concerns, and requests promptly to maintain satisfaction.
- Cultivated positive relationships with key stakeholders to support operational goals.
Education
Bachelor of Social Science - Public Policy And Politics
City University of Hong Kong
06.2021
Association of Social Science - Public Administration and Management
Community College of City University
06.2019
Skills
- Proficient in MS Suite (Word, Excel, PowerPoint)
- Computer Operation
- Organizational and time management skills
- Customer service
- Attention to details
- Proficient in Cantonese, English, and Mandarin
Languages
English
Full Professional
Chinese (Mandarin)
Full Professional
Chinese (Cantonese)
Native or Bilingual
Timeline
E-Commerce Officer
Kita Trading Limited
07.2023 - 06.2025
Property Administrator
Citybase Property Management Limited
07.2021 - 04.2023
Bachelor of Social Science - Public Policy And Politics
City University of Hong Kong
Association of Social Science - Public Administration and Management
Community College of City University