Summary
Overview
Work History
Education
Skills
Licensing
References
Timeline
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RYAN LANDRIAULT

Peterborough

Summary

Dynamic professional with extensive experience in operations, excelling in onboarding, record keeping, and compliance. TICO and ACTA Certified with exceptional travel coordination skills, complemented by strong interpersonal abilities. Committed to fostering inclusive practices and optimizing processes for organizational success.

Overview

6
6
years of professional experience

Work History

Senior Client Specialist & People Operations Coordinator

Kira Talent
Toronto
03.2022 - Current
  • Coordinating new employee onboarding and facilitated cross-departmental training sessions.
  • Executing Bamboo PTO auditing and adjustments for accurate record-keeping.
  • Reviewing and updating various departmental policies to ensure compliance and relevance.
  • Managing domestic and cross-border travel arrangements for employees effectively.
  • Managing the unconscious bias workshop team and hosted interactive workshops with school partners.
  • Collaborating with reputable institutions to develop streamlined, equitable admissions and employee interview processes, using video and written assessments.

Senior Specialist, Operations

BrainStation
Toronto
11.2020 - 03.2022
  • Maintained accurate faculty employee files and processed HR letters for compliance.
  • Managed background check requests and organized onboarding documentation for new hires.
  • Facilitated training sessions for new hires to ensure smooth integration.
  • Provided performance feedback, identifying areas for improvement.
  • Ensured compliance with laws and regulations for campus openings and employee requirements.
  • Confirmed domestic and international travel arrangements for new employees and faculty interviews.

Admissions Specialist

BrainStation
Toronto
11.2019 - 11.2020
  • Processed inbound applications and conducted admission interviews
  • Coordinated with the Education team to assess technical challenges
  • Managed student records and supported financial aid administration
  • Assisted in the onboarding process and helped establish accommodation policies
  • Spearheaded initiatives for inclusive practices

Graduate Records and Registration Assistant

Trent University
Peterborough
11.2018 - 10.2019
  • Maintained graduate student academic records and resolved issues
  • Advised students on degree progress and convocation requirements
  • Assisted and advised graduate students with on campus and off campus housing

Education

Bachelor of Education -

Trent University
Peterborough, Canada
01.2018

Bachelor of Arts - Public Relations and Business Administration

PennWest Edinboro University
Edinboro, PA
01.2015

Skills

  • Travel Industry Knowledge
  • Travel arrangements and coordination
  • TICO Certified Travel Supervisor/Manager (Travel Industry Council of Ontario) and Current ACTA Registration (Association of Canadian Travel Agencies and Agents)
  • Exceptional computer literacy including Microsoft and G-Suite Applications
  • Full experience in remote operations

Licensing

  • TICO Certified Travel Supervisor/Manager (Travel Industry Council of Ontario)
  • Current ACTA Registration (Association of Canadian Travel Agencies and Agents)

References

References available upon request.

Timeline

Senior Client Specialist & People Operations Coordinator

Kira Talent
03.2022 - Current

Senior Specialist, Operations

BrainStation
11.2020 - 03.2022

Admissions Specialist

BrainStation
11.2019 - 11.2020

Graduate Records and Registration Assistant

Trent University
11.2018 - 10.2019

Bachelor of Education -

Trent University

Bachelor of Arts - Public Relations and Business Administration

PennWest Edinboro University
RYAN LANDRIAULT