Ryan Kolba
St. Albert,AB
Summary
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
17
17
years of professional experience
Work History
Branch Manager
RBC Royal Bank
09.2021 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Created strategies to develop and expand existing career sales force partner relationships to exceed weekly/quarterly targets
- Championed process improvement initiatives that resulted in increased efficiency, improved service quality, or cost savings for the organization as a whole.
Branch Manager
RBC Royal Bank
11.2017 - 09.2021
- Opened a brand new DeNovo Branch in Downtown Edmonton and successfully reached our DeNovo targets within 27 months of operations
- Organized multiple branch advice events in the community that led to the acquisition of over 500 new clients to RBC
- Partnered with our career sales force and ranch partners to achieve over 98.8 million in total book size during the first 27 months of operations
- Boosted branch sales by developing and deepening customer loyalty through incentive programs.
Assistant Branch Manager/ Advisor
RBC Royal Bank
10.2015 - 11.2017
- Identified and capitalized on community business opportunities with effective networking.
- Helped open a successful DeNovo Branch with a focus on mentoring all staff to reach volume and sales goals
- Consistently lives by the values of the all hands on deck mentality and will help out anywhere needed ie: Client Advisor coverage, Branch Leadership, Financial Advising
- Relationship Managed high valued RBC clients to help reach their financial goals
Financial Advisor
RBC Royal Bank
10.2014 - 10.2015
- Dealt with complex lending such as Home Equity loans, Residential Mortgages, Personal Loans and Bridge Financing
- Assisted in the training, supervision and development of branch personnel to insure their attainment of high individual productivity
- Consistently strive to be a branch leader in collaboration with partners by making quality partnering introductions to increase branch sales
Account Manager
RBC Royal Bank
09.2012 - 10.2014
- Worked in the sales department at RBC and assisted clients with personal loans, investments, managing savings, managing risk and protecting their finances
- Daily responsibilities consisted of working to grow sales volumes and meet sales targets on a weekly basis and assist clients with reaching their financial goals
- Work in a team environment and always display a high level of professionalism
- Branch United Way ambassador and organizer
Client Service Representative
RBC Royal Bank
07.2009 - 06.2010
- Handled various banking transactions such as business deposits, money orders, bank drafts, visa credit card payments, and foreign exchange currency
- Promote a wide variety of banking products and services such as RBC Visa applications, and travel health protector insurance.
Sales Associate/ Manager
Game On Sports
01.2007 - 01.2010
- Daily duties consisted of merchandising, customer service, handling cash, key holder responsibilities, business banking, and in-store cleaning.
- Managerial duties such as hiring and training staff, payroll, and scheduling. I was also a key member involved in special events such as the Edmonton Oilers Locker Room Sale in 2007 and 2008
Education
Management Diploma - Entrepreneurial & Innovation Business Management
Northern Alberta Institute of Technology
Edmonton, AlbertaSkills
- Employee Training Oversight
- Critical Thinking
- Decision Making
- Strategy Development
- Sales Support
- Proactive and Focused
- Team Building Leadership
- Service-Oriented
- Relationship Building
- Staff Recruitment and Hiring
Timeline
Branch Manager
RBC Royal Bank
09.2021 - Current
Branch Manager
RBC Royal Bank
11.2017 - 09.2021
Assistant Branch Manager/ Advisor
RBC Royal Bank
10.2015 - 11.2017
Financial Advisor
RBC Royal Bank
10.2014 - 10.2015
Account Manager
RBC Royal Bank
09.2012 - 10.2014
Client Service Representative
RBC Royal Bank
07.2009 - 06.2010
Sales Associate/ Manager
Game On Sports
01.2007 - 01.2010
Management Diploma - Entrepreneurial & Innovation Business Management
Northern Alberta Institute of Technology
Similar Profiles
Kamalpreet KaurKamalpreet Kaur
Customer Service Representative at RBC Royal BankCustomer Service Representative at RBC Royal Bank
Priyashri JashPriyashri Jash
Banking Advisor at RBC Royal BankBanking Advisor at RBC Royal Bank
Adam Pantin-TaylorAdam Pantin-Taylor
Client Associate - Central Teller at RBC Royal Bank (T&T) LimitedClient Associate - Central Teller at RBC Royal Bank (T&T) Limited