Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Knutson

Nipomo

Summary

Dynamic Operations Supervisor with a proven track record at Nutrien Ag Solutions, excelling in team leadership and operational efficiency. Skilled in P&L analysis and customer relationship management, I implemented process improvements that enhanced productivity and reduced waste, fostering a high-performing environment and ensuring compliance with industry standards.

Overview

29
29
years of professional experience

Work History

Operations Supervisor

NUTRIEN AG SOLUTIONS
portervi
01.2019 - Current
  • Coordinated driver dispatch and prepared work orders and recommendations.
    Utilized company-specific software to enhance operational efficiency.
    Provided exceptional customer service while managing fertilizer and chemical orders.
    Developed precise fertilizer blends and processed billing and invoicing for orders.
    Assisted Branch Manager with daily operations to ensure smooth workflow.
    Hired, coached, and developed team members to foster a high-performing environment.
  • Supervised daily operations to ensure efficient workflow and productivity.
  • Coordinated team schedules to optimize resource allocation and task completion.
  • Trained new employees on safety protocols and operational procedures.
  • Managed inventory levels to support supply chain efficiency and reduce waste.
  • Implemented process improvements to enhance operational effectiveness and quality control.
  • Facilitated communication between departments to streamline project execution and resolve issues.
  • Conducted regular performance evaluations to maintain team accountability and motivation.
  • Ensured compliance with industry regulations and company policies during operations activities.
  • Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
  • Trained new employees on proper job functions and company policies and procedures.
  • Identified areas of improvement and developed strategies to increase efficiency.
  • Ensured compliance with all safety regulations in the workplace.
  • Developed strong relationships with customers through excellent customer service practices.
  • Resolved customer complaints in a timely manner to maintain customer satisfaction.
  • Assisted in the hiring process by conducting interviews and making recommendations for new hires.
  • Analyzed operational data to identify trends and implement strategic improvements.
  • Managed inventory control, reducing waste and optimizing stock levels for operational needs.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Guided employees in handling difficult or complex problems.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.

Manager

AIRE SERV OF TULARE COUNTY/BROWN’S HEATING & AIR CONDITIONING
porterville
05.2011 - 10.2018
  • Oversee all business operations, problem-solving, customer service and satisfaction, assist techs in the field with service and installations, evaluate profit and loss, and make recommendations for improvements to the owner, vendor relations, receiving of parts and materials, verify all invoices for accuracy, hiring and coaching of employees, training all employees on technology improvements, and team building.
  • Supervised daily operations of heating and air conditioning service teams.
  • Implemented training programs for new technicians on safety protocols.
  • Coordinated scheduling of maintenance and repair services for clients.
  • Developed standard operating procedures for installation processes.
  • Managed inventory of tools and equipment for field operations.
  • Evaluated technician performance and provided constructive feedback regularly.
  • Resolved customer inquiries and complaints in a timely manner.
  • Collaborated with suppliers to maintain quality materials for projects.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Provided leadership during times of organizational change or crisis situations.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Recruited and hired qualified candidates to fill open positions.
  • Ensured compliance with all applicable laws, regulations, industry standards.

Floor Hand, lite Mechanic duties

GOLDEN STATE DRILLING
01.2007 - 01.2009
  • Operated machinery for production and assembly tasks efficiently.
  • Maintained cleanliness and organization of work area regularly.
  • Collaborated with team members to meet production deadlines consistently.
  • Assisted in training new employees on operational procedures.

Fabricator

MICHAEL’S CABINETS
01.2005 - 01.2007
  • Fabricated custom cabinetry using precision tools and techniques.
  • Interpreted blueprints to ensure accurate material cutting and assembly.
  • Maintained a clean workspace to ensure safety and efficiency standards.
  • Conducted quality checks to verify craftsmanship and adherence to specifications.
  • Streamlined workflows by organizing materials and optimizing production layout.
  • Used hand tools to position, align and secure product components.
  • Measured and marked material for cutting or shaping using measuring tools.
  • Installed fabricated items in accordance with drawings and specifications.
  • Maintained a safe work environment by adhering to safety policies and procedures.

Tire & Lube Express Manager

WAL MART
porterv
01.1997 - 01.2004
  • Established annual goals and budgets to drive organizational performance.
    Conducted consistent P&L evaluations to meet profit targets.
    Recruited, developed, and led a high-performing team to achieve operational excellence.
  • Led team to ensure optimal store operations and customer satisfaction.
  • Managed inventory levels using retail management software and tools.
  • Trained staff on company policies and customer service practices.
  • Oversaw daily scheduling to meet business needs and staffing requirements.
  • Implemented merchandising strategies to enhance product visibility and sales.
  • Conducted regular audits to maintain compliance with safety standards.
  • Resolved customer issues promptly to maintain a positive shopping experience.
  • Monitored staff performance and addressed issues.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.

Education

High School Diploma -

Western Governors University
Salt Lake City, UT

Skills

  • Team building
  • P&L analysis
  • Scheduling
  • Goal setting and budgeting
  • Sales strategies
  • Customer service excellence
  • Effective communication
  • Bookkeeping and accounting
  • Computer proficiency
  • Adaptive learning
  • Responsible driving
  • Agricultural chemical sales and dispatching
  • Operational efficiency
  • Driver dispatch
  • Inventory management
  • Process improvement
  • Compliance assurance
  • Customer relationship management
  • Performance evaluation
  • Team leadership
  • Problem solving
  • Conflict resolution
  • Employee training
  • Time management
  • Performance monitoring
  • Team Training
  • Human resources
  • KPI tracking
  • Management
  • Budget administration
  • Employee engagement
  • Task delegation
  • Productivity management
  • Cost control
  • Warehouse operations
  • Logistics management
  • Operations management
  • Budgeting and cost control strategies
  • Inventory coordination
  • Recruitment and hiring

Timeline

Operations Supervisor

NUTRIEN AG SOLUTIONS
01.2019 - Current

Manager

AIRE SERV OF TULARE COUNTY/BROWN’S HEATING & AIR CONDITIONING
05.2011 - 10.2018

Floor Hand, lite Mechanic duties

GOLDEN STATE DRILLING
01.2007 - 01.2009

Fabricator

MICHAEL’S CABINETS
01.2005 - 01.2007

Tire & Lube Express Manager

WAL MART
01.1997 - 01.2004

High School Diploma -

Western Governors University

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Ryan Knutson