Ryan Kirkham
Laterriere,QC
Summary
Dynamic customer service and sales associate with a proven track record of enhancing customer experiences and driving revenue growth. Recognized for consistently exceeding sales targets and elevating brand visibility in targeted markets. Expertise in building strong client relationships and delivering exceptional service, contributing to overall business success. Committed to leveraging extensive experience to foster positive interactions and achieve organizational goals.
Overview
16
16
years of professional experience
Work History
Project Consultant
AGM Renovations
12.2021 - 05.2025
- Met with manager weekly to provide detailed project report and milestone updates.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Increased sales by offering advice on purchases and promoting additional products.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
Digital Sales Represntative
Allstate Insurance
12.2021 - 01.2023
- Generated quotes and proposals for clients to match individual needs.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Followed up promptly with interested clients to close sales.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Registered customer information on database to enable tracking history and maintain accurate records.
Finance Manager
Myers Automotive Group
02.2019 - 12.2021
- Submitted credit applications to various lenders for approval
- Sold various vehicle protection products
- Monitored pipelines to track and log status of loans.
Sales Consultant
Myers Automotive Group
11.2017 - 02.2020
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
Pro Shop Attendant
Brockville Country Club
06.2009 - 11.2017
- Took phone calls to book tee times and answer questions pertaining to golf operations.
- Operated cash register to accept cash, credit card and gift card payments.
- Educated members and customers on new products, services and discounts to promote additional sales.
- Maintained full knowledge of golf tournaments and events to answer member questions pertaining to events.
Education
High School Diploma -
Brockville Collegiate Institute
06.2011
Skills
- Sales Expertise
- Attention to Detail
- Customer Service
- Critical Thinking
- Time Management
- Upselling Techniques
Timeline
Project Consultant
AGM Renovations
12.2021 - 05.2025
Digital Sales Represntative
Allstate Insurance
12.2021 - 01.2023
Finance Manager
Myers Automotive Group
02.2019 - 12.2021
Sales Consultant
Myers Automotive Group
11.2017 - 02.2020
Pro Shop Attendant
Brockville Country Club
06.2009 - 11.2017
High School Diploma -
Brockville Collegiate Institute
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