Ryan Johnson
San Diego
Summary
Restaurant management professional skilled in streamlining operations and elevating dining experiences. Known for driving team collaboration and fostering results-driven environment. Reliable and adaptable, consistently meeting evolving business needs. Expertise in staff training, customer service, and operational efficiency.
Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Uses leadership skills to improve staff performance and morale, as well as drive customer satisfaction. Track record of maintaining high standards in food safety, inventory management, and service excellence.
Overview
7
7
years of professional experience
Work History
CJ Products Pillow Pets
08.2020 - Current
- Sort, package, ship orders
- Average 2000 orders per day
Restaurant Manager
Brigantine Restaurants
07.2024 - 03.2025
- Carefully interviewed, selected, trained, and supervised staff.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Restaurant Manager
Brigantine Restaurants
12.2023 - 07.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Server
Brigantine Restaurants
09.2021 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Shift Lead
Five Guys
08.2018 - 06.2021
- ServSafe Certified, responsible for taking/making orders, managing employees, cleaning, counting money, and dropping deposits
Mover
Aid-U Moving Company
06.2020 - 08.2020
- Moved and stacked furniture
- Organized
- Drove the truck
Education
Business administration -
Palomar College
01.2023
Skills
- Team management
- Customer engagement
- Operations management
- Adaptable
- Trained in performance and wage reviews
- Full service restaurant background
- Team leadership
- Coaching and mentoring
- Relationship building
Timeline
Restaurant Manager
Brigantine Restaurants
07.2024 - 03.2025
Restaurant Manager
Brigantine Restaurants
12.2023 - 07.2024
Server
Brigantine Restaurants
09.2021 - 12.2023
CJ Products Pillow Pets
08.2020 - Current
Mover
Aid-U Moving Company
06.2020 - 08.2020
Shift Lead
Five Guys
08.2018 - 06.2021
Business administration -
Palomar College
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