Ryan Johnsen
St. Paul,Canada
Summary
Seasoned professional with a robust background in operations and people management. Excelled in strategic planning and verbal communication, enhancing workshop efficiency. Demonstrated expertise in health and safety compliance and logistics management, achieving significant improvements in process optimization and team productivity.
Overview
16
16
years of professional experience
Work History
RV Technician
Smyl RV Centre
04.2023 - 08.2024
- Installed newly purchased equipment in recreational vehicles.
- Increased workshop efficiency by streamlining processes and implementing best practices in RV servicing.
- Collaborated with service advisors to ensure accurate communication of repair needs, resulting in higher customer satisfaction.
- Diagnosed and repaired plumbing, electrical and carpentry problems in recreational vehicles.
Manager of Operations
The Stockpile Market
06.2020 - 07.2021
- Developed and implemented strategies to increase sales and profitability.
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
Aquaponics Food Systems Project Coordinator
Panes Y Peces Mexico Jacob's Well Usa
11.2016 - 06.2020
- Promoted awareness on proper organic waste disposal practices within neighboring communities through educational campaigns and workshops.
- Optimized resource utilization for increased compost production by managing incoming waste materials and determining appropriate mix ratios.
- Improved compost quality by implementing efficient waste segregation techniques and monitoring the decomposition process.
- Spearheaded sustainability initiative within projects, leading to more environmentally friendly practices and positive public relations outcomes.
- Monitored project progress, identified risks and took corrective action as needed.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
Landscape Installer
Jovak Landscapes Ltd
04.2016 - 11.2016
- Maximized plant health and growth with proper selection of suitable flora for specific site conditions and requirements.
- Promoted healthy ecosystems within installed landscapes through responsible planting practices that encourage biodiversity.
- Prevented potential hazards by identifying potential issues early on and implementing appropriate corrective measures during installation processes.
Rental Equipment Coordinator
Northern Source Rentals
11.2012 - 01.2015
- Reduced equipment downtime by conducting regular preventative maintenance checks and addressing issues promptly.
- Enhanced equipment coordination by implementing efficient inventory management systems.
- Maintained clean and organized facilities.
Tool Crib Technician
Bonnyville Welding Ltd
04.2012 - 10.2012
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Operated and maintained skid steer and telehandler and forklift
Owner and Operator
MINT Landscapes
03.2008 - 03.2012
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
2nd year Apprentice - RV Technician
SAIT
Calgary, ABCollege certificate - Horticulture
Capilano University
North Vancouver, BCSkills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Logistics Management
- Health and safety compliance
Languages
English
French
Spanish
Accomplishments
- Offered to be promoted to Resort General Manager after 1 year with the company.
- Achieved cost reduction by introducing NCR points of sale system for sales and purchasing tasks.
- Supervised team of 18 staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
RV Technician
Smyl RV Centre
04.2023 - 08.2024
Manager of Operations
The Stockpile Market
06.2020 - 07.2021
Aquaponics Food Systems Project Coordinator
Panes Y Peces Mexico Jacob's Well Usa
11.2016 - 06.2020
Landscape Installer
Jovak Landscapes Ltd
04.2016 - 11.2016
Rental Equipment Coordinator
Northern Source Rentals
11.2012 - 01.2015
Tool Crib Technician
Bonnyville Welding Ltd
04.2012 - 10.2012
Owner and Operator
MINT Landscapes
03.2008 - 03.2012
2nd year Apprentice - RV Technician
SAIT
College certificate - Horticulture
Capilano University
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