Summary
Overview
Work History
Skills
Timeline
Generic

Ryan James O'Callaghan

Santa Rosa

Summary

Dynamic Automotive Sales Manager and Finance Manager with over a decade of dealership experience across multiple franchises. Proven ability to lead high-performing teams, drive revenue growth, and deliver exceptional customer experiences. Expertise in sales strategy, finance structuring, inventory selection, and fleet sales. Passionate about the automotive industry with deep knowledge of vehicle models, customer buying behaviors, and market trends.

Overview

14
14
years of professional experience

Work History

Sales Manager

Hansel Acura
02.2025 - 08.2025
  • Led and motivated a sales team to achieve dealership sales and profit goals.
  • Recruited, trained, and developed sales staff to improve performance and customer engagement.
  • Monitored sales metrics and implemented strategies to maximize showroom traffic and closing ratios.
  • Worked with the finance and insurance (F&I;) department to structure profitable and compliant deals.
  • Oversaw inventory management, ensuring proper vehicle mix and timely turnover.
  • Handled customer escalations, resolving issues to maintain high satisfaction and CSI scores.
  • Coordinated with marketing to drive showroom traffic through events and promotions.
  • Ensured adherence to dealership processes, compliance regulations, and manufacturer standards.

Sales Manager / Finance Manager

Marin Mazda
02.2023 - 12.2024
  • Directed a sales team to achieve and exceed dealership volume and profit targets.
  • Structured finance deals, maximizing profitability while maintaining compliance and customer satisfaction.
  • Implemented sales processes, training, and accountability systems to raise team performance.
  • Analyzed market conditions to optimize inventory purchasing and vehicle turnover.

Sales Associate / Fleet Sales Manager

Victory Chevrolet Cadillac & Autoworld CDJR
01.2012 - 03.2020
  • Conducted vehicle sales with a customer-first approach, consistently meeting and exceeding monthly goals.
  • Built and nurtured long-term client relationships, resulting in high referral and repeat business.
  • Negotiated vehicle pricing, trade-ins, and financing terms in collaboration with the F&I; department.
  • Managed 30+ daily leads via phone, email, and text, ensuring timely responses and follow-ups.
  • Supported dealership marketing, promotions, and community events.
  • Secured fleet accounts by negotiating contracts, pricing, and financing structures tailored to business needs.
  • Partnered with vendors to upfit and customize vehicles for commercial clients.
  • Conducted product demonstrations and technical presentations for fleet buyers.
  • Coordinated delivery logistics and provided post-sale support, ensuring client satisfaction.

Skills

  • Sales & Finance Management
  • Fleet Sales & Key Account Management
  • Negotiation & Deal Structuring
  • CRM Systems (Customer Relationship Management)
  • Upselling & High-End Sales Expertise
  • Inventory & Lot Management
  • Business Math & Sales Calculations
  • Team Training & Leadership
  • Customer Retention & Loyalty Programs
  • Computer Proficiency & Troubleshooting

Timeline

Sales Manager

Hansel Acura
02.2025 - 08.2025

Sales Manager / Finance Manager

Marin Mazda
02.2023 - 12.2024

Sales Associate / Fleet Sales Manager

Victory Chevrolet Cadillac & Autoworld CDJR
01.2012 - 03.2020

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Ryan James O'Callaghan