Ryan James
Niagara Falls,ON
Summary
Seeking to apply my strong communication and organizational skills as a constable, I bring reliability, adaptability, and a proven track record in problem-solving and public relations. My commitment to excellence and dedication to law enforcement will make me a valuable addition to your team.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer/Shift Supervisor
HOCO Fun By The Falls
05.2023 - Current
- Lead training sessions for new employees on topics such as job responsibilities, surveillance techniques, company policies, procedures and culture;
- Participated in leadership meetings to provide updates on team performance, discuss security challenges, and contribute to strategic security planning;
- Conducted training for team members on the operation of equipment, correct utilization of Personal Protective Equipment (PPE), and force training techniques.
Security Officer
HOCO Fun By The Falls
03.2019 - 05.2023
- Conducted patrols in Clifton Hill, a high-traffic area for pedestrians, both on foot and in vehicles;
- Managed properties across various sectors, including retail, food and beverage, and attractions;
- Provided secure escort for cashiers and cash floats, including ATM transportation;
- Ensured public safety by maintaining property conditions, such as de-icing and placing wet floor signs;
- Addressed issues involving the homeless population, including panhandling and opioid use;
- Fostered public relations through building relationships with all on-property team members;
- Acted as the first responder in medical emergencies;
- Implemented theft prevention measures;
- Skilled in detecting counterfeit currency;
- Monitored areas through video surveillance;
- Served as a member of the Health and Safety committee, ensuring properties comply with the latest health and safety standards and addressing related queries and concerns;
Parking Lot Attendant
HOCO Fun By The Falls
09.2014 - 03.2019
Education
Diploma - Police Foundation
Mohawk College of Applied Arts And Technology
Hamilton, ON03.2022
High School Diploma -
A.N. Myer Secondary School
Niagara Falls, ON06.2018
Skills
- Communication
- Teamwork
- Leader
- Public Relations
- Listening Skills
- Adaptable
- Reliable
- Hard Working
Certification
- Security Guard License
- First Aid & CPR AED Level C
- OACP [complete]
Volunteer Experience
COVID-19 Screener
- Completed COVID-19 questionnaires for all people entering establishment;
- Provided patient screening for COVID-19 symptoms, including temperature checks and symptom assessments;
- Assisted elderly guests into the building during winter months;
Football Coach
- AN Myer Secondary School [September 2020-December 2020]
- Niagara Generals Coach [ September 2015-November 2015]
Timeline
Security Officer/Shift Supervisor
HOCO Fun By The Falls
05.2023 - Current
Security Officer
HOCO Fun By The Falls
03.2019 - 05.2023
Parking Lot Attendant
HOCO Fun By The Falls
09.2014 - 03.2019
Diploma - Police Foundation
Mohawk College of Applied Arts And Technology
High School Diploma -
A.N. Myer Secondary School
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