Ryan James
Niagara Falls,ON
Summary
Seeking to apply my strong communication and organizational skills as a constable, I bring reliability, adaptability, and a proven track record in problem-solving and public relations. My commitment to excellence and dedication to law enforcement will make me a valuable addition to your team.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer/Shift Supervisor
HOCO Fun By The Falls
Niagara Falls, ON
05.2023 - Current
- Lead training sessions for new employees on topics such as job responsibilities, surveillance techniques, company policies, procedures and culture;
- Participated in leadership meetings to provide updates on team performance, discuss security challenges, and contribute to strategic security planning;
- Conducted training for team members on the operation of equipment, correct utilization of Personal Protective Equipment (PPE), and force training techniques.
Security Officer
HOCO Fun By The Falls
Niagara Falls, ON
03.2019 - 05.2023
- Conducted patrols in Clifton Hill, a high-traffic area for pedestrians, both on foot and in vehicles;
- Managed properties across various sectors, including retail, food and beverage, and attractions;
- Provided secure escort for cashiers and cash floats, including ATM transportation;
- Ensured public safety by maintaining property conditions, such as de-icing and placing wet floor signs;
- Addressed issues involving the homeless population, including panhandling and opioid use;
- Fostered public relations through building relationships with all on-property team members;
- Acted as the first responder in medical emergencies;
- Implemented theft prevention measures;
- Skilled in detecting counterfeit currency;
- Monitored areas through video surveillance;
- Served as a member of the Health and Safety committee, ensuring properties comply with the latest health and safety standards and addressing related queries and concerns;
Parking Lot Attendant
HOCO Fun By The Falls
Niagara Falls, ON
09.2014 - 03.2019
Education
Diploma - Police Foundation
Mohawk College of Applied Arts And Technology
Hamilton, ON03.2022
High School Diploma -
A.N. Myer Secondary School
Niagara Falls, ON06.2018
Skills
- Communication
- Teamwork
- Leader
- Public Relations
- Listening Skills
- Adaptable
- Reliable
- Hard Working
Certification
- Security Guard License
- First Aid & CPR AED Level C
- OACP [complete]
Volunteer Experience
COVID-19 Screener
- Completed COVID-19 questionnaires for all people entering establishment;
- Provided patient screening for COVID-19 symptoms, including temperature checks and symptom assessments;
- Assisted elderly guests into the building during winter months;
Football Coach
- AN Myer Secondary School [September 2020-December 2020]
- Niagara Generals Coach [ September 2015-November 2015]
Timeline
Security Officer/Shift Supervisor
HOCO Fun By The Falls
05.2023 - Current
Security Officer
HOCO Fun By The Falls
03.2019 - 05.2023
Parking Lot Attendant
HOCO Fun By The Falls
09.2014 - 03.2019
Diploma - Police Foundation
Mohawk College of Applied Arts And Technology
High School Diploma -
A.N. Myer Secondary School