Adept at loading and unloading trucks, shipping and receiving and order picking and packing, reliable and safety-conscious. Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.
Excellent reputation for resolving problems and improving customer satisfaction.
Follow written or verbal directions to carry out efficient work moving, storing and packaging materials. Safety-driven and adaptable with good planning and problem-solving abilities.
Hardworker with more than 10+ years in General Labourer, package handling. Productive working independently and using appropriate judgment. Well-equipped at loading and unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment. Excellent interpersonal, organizational and time management abilities.
Hardworking team member that is able to complete any task given on time. Punctual, reliable and dedicated to teamwork.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Outgoing individual with well-honed organizational, labor and teamwork skills, enthusiastic and team-driven.
Resourceful able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve customer satisfaction.
Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
To seek and maintain a full-time or part-time position that offers professional challenges utilizing interpersonal skills, excellent time management, problem-solving skills and to be able to continue to grow and develop new skills with the organization.
Overview
19
19
years of professional experience
Work History
Grocery Clerk/Stock Clerk
No Frills Grocery
11.2022 - 04.2024
Addressed customer complaints and concerns, providing mutually beneficial solutions.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Answered customer questions and provided detailed product information.
Assisted customers by finding items quickly to boost store satisfaction rates.
Assisted customers in locating desired items, providing exceptional service and promoting customer satisfaction.
Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
Checked and pulled defective or expired products from shelves.
Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
Collaborated with team members to maintain a clean, organized, and safe work environment for all staff.
Collaborated with team members to meet daily objectives and maintain smooth store operations.
Collected shopping carts from parking lot and returned to stand to keep lot organized.
Communicated with customers and staff politely and professionally to uphold store standards.
Consistently lifted materials weighing as much as 100 pounds.
Contributed to loss prevention efforts through vigilant monitoring of store areas and reporting suspicious activity.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
Helped customers locate desired items and transfer oversized items to vehicles.
Improved product availability by swiftly restocking shelves and displays as needed.
Interacted with guests in friendly and knowledgeable way.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Kept work areas neat, clean and free from debris.
Learned duties for various positions and provided backup at key times.
Maintained current knowledge of store promotions and highlighted sales to customers.
Maintained effective team member communication.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Moved cardboard, plastic ties, and other debris from unboxing to trash.
Moved merchandise using forklifts, pallet jacks and hand trucks.
Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Promoted a positive shopping experience by courteously addressing customer concerns and resolving issues promptly.
Removed debris and packaging from boxes and separated for recycling or disposal.
Removed trash, swept, and mopped floors for professional appearance.
Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Responded promptly to requests for assistance, spills and customer inquiries.
Retrieved items for customers and verified prices.
Stocked shelves and organized merchandise displays for easy retrieval.
Transported merchandise pallets to move in warehouse.
Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Ground Package Handler
FedEx
10.2019 - 08.2022
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Assembled, sealed and loaded packages into correct trucks.
Fastened receipts, packing slips and bills of lading, to shipments leaving facility.
Followed verbal and written instructions to properly move and ship products.
Informed purchasing team of missing or damaged items immediately when unloading and receiving.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Installed protective devices on or around products to prevent damage during transport.
Prepared pallets of boxes for easy transportation between customer and storage locations.
Prevented load shifting or damage by using bracing and strapping techniques.
Removed debris and hazardous materials from packing area to avoid contamination.
Removed jams and unblocked conveyor system to maintain flow of goods.
Safely transported hazardous items using pump trucks by avoiding accidents and mishaps.
Ground Package Handler
UPS
12.2018 - 01.2019
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Assembled, sealed and loaded packages into correct trucks.
Fastened receipts, packing slips and bills of lading, to shipments leaving facility.
Followed verbal and written instructions to properly move and ship products.
Informed purchasing team of missing or damaged items immediately when unloading and receiving.
Installed protective devices on or around products to prevent damage during transport.
Prepared pallets of boxes for easy transportation between customer and storage locations.
Prevented load shifting or damage by using bracing and strapping techniques.
Removed debris and hazardous materials from packing area to avoid contamination.
Removed jams and unblocked conveyor system to maintain flow of goods.
Safely transported hazardous items using pump tracks by avoiding accidents and mishaps.
Picker & Packer
Hudson's Bay Company (Warehouse)
10.2017 - 04.2018
Checked inventory and selected products from specific locations based upon availability.
Checked packing slips and other documentation to appropriately box items requested by clientele.
Operated pump trucks to move goods in safely from fields to collection points.
Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
Replenished items taken from shelves, safely using equipment to lift and organize products.
Scanned packages and boxes and moved to loading dock for shipment.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Bakery/Cashier
Tim Hortons
09.2016 - 09.2017
Addressed customer needs and made product recommendations to increase sales.
Answered questions about store policies and addressed customer concerns.
Collected and authorized payments of guests.
Greeted customers entering store and responded promptly to customer needs.
Helped customers complete purchases, locate items and join reward programs.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Processed customer refunds and exchanges according to established guidelines.
Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Restocked and organized merchandise in front lanes.
Stocked, tagged and displayed merchandise as required.
Welcomed customers and helped determine their needs.
Worked closely with shift manager to solve problems and handle customer concerns.
Worked flexible schedule and extra shifts to meet business needs.
All Round General Labourer
Temp Agency
12.2006 - 06.2016
Demonstrated respect, friendliness and willingness to help wherever needed.
Developed and maintained courteous and effective working relationships.
Developed team communications and information for meetings.
Maintained energy and enthusiasm in fast-paced environment.
Resolved problems, improved operations and provided exceptional service.
Successfully maintained clean, valid driver's license and access to reliable transportation.
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Grocery Stock Clerk
Food Basics
08.2005 - 08.2006
Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Answered customer questions and provided detailed product information.
Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
Checked packages and merchandise for damage and notified vendors.
Consistently lifted materials weighing as much as 80 pounds.
Demonstrated strong communication skills and understanding of packing slip processing requirements.
Maintained effective team member communication.
Maintained fitness in order to move merchandise efficiently and safely.
Maintained inventory and ordered new supplies to meet expected needs.
Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Removed debris and packaging from boxes and separated for recycling or disposal.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Unloaded daily delivery trucks using equipment such as pump trucks to quickly remove and stage products.