Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Hicks

Nepean,ON

Summary

Dynamic professional with extensive experience in retail management, event coordination and Food and Beverage notably at Marshes Golf Club. Proven ability in inventory and customer service, complemented by strong leadership skills. Adept at implementing effective solutions and maintaining high standards, ensuring successful operations and memorable experiences for clients and patrons alike.

Overview

23
23
years of professional experience

Work History

Retail Sales /Food and Beverage

Multiple Locations
04.2002 - 03.2025

Shiny Bud (key holder/Supervisor)

Baton Rouge (Bartender)

Marshes Golf Club (Bartender/Manager)

Trailhead Paddle Shack (Manager)

HMV (Manager)

  • Worked effectively in fast-paced environments.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Worked well in a team setting, providing support and guidance.
  • Managed scheduling, training, and inventory control
  • Self-motivated, with a strong sense of personal responsibility.

Lab Technician

Claigan
01.2019 - 04.2022
  • Prepared project files for compliance with operating procedures
  • Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
  • Maintained safe, tidy and organized laboratory environment for accurate test results.
  • Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
  • Documented experimental procedures thoroughly, facilitating effective communication among team members.

Tour Manager

Multiple Acts
02.2003 - 12.2018
  • Represented clients and supervised events with decisive leadership and quality execution
  • Implemented contingency plans during unforeseen events or emergencies to minimize disruptions to the overall tour experience.
  • Coordinated accommodations for crew and tour transportation between destinations.
  • Negotiated contracts with vendors to secure favorable pricing and terms while maintaining excellent working relationships.
  • Maintained detailed records of all aspects of the tours'' planning process to ensure a smooth operation from start to finish.
  • Toured: Canada, US, Australia

Education

High School Diploma -

Holy Trinity High School
Ottawa, ON
06-2003

Skills

  • valid drivers license
  • Inventory management
  • Trained on Fourier-transform infrared spectroscopy
  • NRCan certified for X-Ray Fluorescence Analyzers
  • WHMIS
  • Customer Service
  • Navigational skills
  • Event coordination
  • Flexible and adaptable
  • Marketing
  • Cannsell Certified

Timeline

Lab Technician

Claigan
01.2019 - 04.2022

Tour Manager

Multiple Acts
02.2003 - 12.2018

Retail Sales /Food and Beverage

Multiple Locations
04.2002 - 03.2025

High School Diploma -

Holy Trinity High School
Ryan Hicks