RYAN GOULD
Ottawa,Canada
Summary
Highly organized individual, excelling in emergency response, and team coordination. Mastered conflict resolution and problem-solving, significantly enhancing operational efficiency. Demonstrates meticulous attention to detail, and a strong ability to adapt, ensuring peak performance in high-stakes environments. Skilled in leading teams, managing daily operations, and boosting customer satisfaction. Achieved success in increasing sales and profits, resolving customer complaints, and overseeing staff. Committed to providing exceptional customer service, and operational compliance. Reliable worker with excellent communication, time management, and excellent computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.
Overview
7
7
years of professional experience
Work History
SHUNTER Voila
Ottawa, ON
02.2023 - Current
- Checked conditions of trailers after contents have been unloaded to ensure that there has been no damage.
- Maintained vehicle with regular inspections, fluid level checks, and minor repairs.
- Responded quickly and effectively to emergency situations while operating a shunting locomotive.
VOLUNTEER
Dunamis Ministry
Ottawa, Canada
02.2020 - 08.2024
- Displayed flexibility when adapting quickly to changing circumstances or instructions from supervisors.
- Recruited and signed up volunteers and staff.
- Played in the worship band as the lead guitarist for 4 years.
- Coordinated music videos, rehearsals, and events.
- Acquired knowledge in the technical side of things with sound and performing lead guitar. (I.e. Setting up live sound for the band and setting up and fixing guitars).
- Extensive knowledge in Guitar brands.
ASSISTANT MANAGER
Shoe Company
Ottawa, Canada
06.2022 - 01.2023
- Conducted regular performance evaluations with staff members to ensure goals were being met efficiently.
- Coached and mentored new employees on company policies and procedures.
- Utilized knowledge of company products and services to make recommendations and up-sell items according to customer needs.
BLACKJACK/ROULETTE DEALER
Hard Rock
Ottawa, Canada
02.2018 - 01.2020
- Payed winnings and collected losing bets as established by rules and procedures of specific game.
- Dealt cards to players according to established rules and regulations.
- Trained new dealers.
Education
CERTIFICATION IN HEAVY EQUIPMENT OPERATOR -
Transport Training Centres of Canada
Cambridge06.2015
HIGH SCHOOL DIPLOMA -
Assumption College Catholic High School
Brantford06.2014
Skills
- Team Coordination
- Adaptability
- Emergency Response
- Attention to Detail
- Conflict Resolution
- Problem Solving
- Able to play Piano, Bass, Drums and Guitar
- Mainly a lead Guitar player
- Knowledge in doing sound set up for live bands and knowledge in recording and mixing using a home studio
- Knowledge in Guitar set ups and Guitar brands
References
References available upon request
Timeline
SHUNTER Voila
02.2023 - Current
ASSISTANT MANAGER
Shoe Company
06.2022 - 01.2023
VOLUNTEER
Dunamis Ministry
02.2020 - 08.2024
BLACKJACK/ROULETTE DEALER
Hard Rock
02.2018 - 01.2020
CERTIFICATION IN HEAVY EQUIPMENT OPERATOR -
Transport Training Centres of Canada
HIGH SCHOOL DIPLOMA -
Assumption College Catholic High School
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