Ryan Gabaldon

• Maintained detailed logs of voyage activities, fuel consumption, and engine operations.
• Instructed new crew members on proper procedures for operating marine vessels safely.
• Responded promptly to customer inquiries or complaints about service issues or other matters related to the vessel's operation.

• Safely sent cargo up to ships as well as passenger transfers including coast guard.

• Interacted daily with new customers making sure each person has a memorable experience.
• Cooked for up to 75 persons per trip maintaining a full galley as well as all the grocery shopping.
• Taken people fishing daily to Catalina island keeping in mind every persons safety is my number one concern.
• Managed all crew members schedules and kept inventory of all products needed for maintenance of the boat.

• Established processes for monitoring customer satisfaction levels.
• Conducted regular performance reviews for employees to identify areas of improvement.
• Developed a system for tracking inventory and ordering supplies as needed.

• Kept track of multiple boats schedules and passenger counts. Trips ranging from 6 hours up to 3 days.