RYAN FLORES
Visalia
Summary
Adaptable professional with over 5 years of retail experience and a proven knowledge of conflict resolution, customer communications, and order processing. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction. Well-versed in learning new skill with enthusiasm to spare.
Overview
9
9
years of professional experience
Work History
Garden Associate
Home Depot
Visalia
02.2022 - Current
- Researched new product lines to determine their suitability for sale in our store's garden section.
- Assisted other departments when needed with tasks related to landscaping projects around the store premises.
- Reported any issues regarding customer service or product quality directly to management personnel.
- Cultivated and maintained garden displays throughout the store.
- Performed regular maintenance of outdoor garden areas including weeding, pruning, fertilizing, and watering.
- Assisted customers with selecting plants, flowers, and gardening supplies.
General Merchandise Expert
Target
Hanford
10.2019 - 02.2022
- Trained new team members on proper merchandising techniques and procedures.
- Assisted with cashiering duties
- Inspected incoming shipments for quality assurance.
- Maintained cleanliness of the store environment, including shelves, racks, and fixtures.
- Created product displays to maximize visibility of inventory for customers.
- Collaborated with other departments such as accounting and logistics to ensure smooth operations.
- Provided customer service support by answering inquiries regarding products and services offered at the store.
Assembler
U.S. Tower
Lincoln Center
11.2017 - 06.2019
- I made gearboxes and motor drives for the telescopic function of communication towers
- I also assisted in the construction for said communication towers and the trailers used to transport them
- Occasionally I would help out in various other departments like the machine shop and detailing areas
Stock Team Member
DD's Discounts
Hanford
01.2016 - 10.2017
- Started off as a floor team member recovering aisles and assisting customers with daily needs and inquiries
- I volunteered for a position on the morning crew where I unloaded the daily inventory truck and stocked the store
Education
High School Diploma -
EARL F JOHNSON CONTINUATION
Hanford, CA06.2011
Skills
- Spanish-Beginner Level
- Computers-Moderate Level
- Tools-Hobby Level
- Customer Service-Expert Level
- Plant Care-Beginner Level
- Visual Merchandising-Expert Level
- Team Collaboration-Expert Level
- Communication Skills-Expert Level
Timeline
Garden Associate
Home Depot
02.2022 - Current
General Merchandise Expert
Target
10.2019 - 02.2022
Assembler
U.S. Tower
11.2017 - 06.2019
Stock Team Member
DD's Discounts
01.2016 - 10.2017
High School Diploma -
EARL F JOHNSON CONTINUATION