Ryan Fibrow
San Francisco
Summary
Demonstrated proficiency in active listening and conflict resolution, ensuring clear communication with individuals from various backgrounds. Adept at assessing needs and delivering targeted support. Experienced in linking clients to relevant resources for optimal assistance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Program Aid
The Salvationarmy
06.2025 - Current
- Coordinated activities and resources to align with program goals and objectives.
- Supported daily program operations and enhanced participant engagement at community events.
- Addressed participant needs and inquiries promptly through effective communication.
- Maintained accurate records of participant attendance and program participation.
- Collaborated with team members to enhance program effectiveness and outreach efforts.
- Implemented strategies to take advantage of new opportunities.
Customer Service and Operations Leader
Salvation Army
San Francisco
03.2025 - 05.2025
- Prepared 500+ homemade international cuisine meals weekly for Mobile Food Truck Program, stocked and maintained food truck, provided high-quality customer service to residents across three locations.
- Emergency Disaster Services Certified - Trained to meet disaster needs: Large scale food preparation and distribution, communicate to public about available resources, disaster clean up, set up and relief stations, shelter tent distribution.
- Collaborated with diverse coworkers to achieve goals and resolve issues related to products and services.
- Coordinated large-scale catering events for Salvation Army, ensuring seamless service and satisfaction.
- Volunteer Chef - Project Open Hand - 1200 meals
- Mobile Food Truck Program - weekly preparation of 500 + homemade international cuisine meals, stock and maintain food truck, high customer service care to residents in community at three separate locations.
- Achieved California Food Handler certification valid through 2027.
- Worked as a Public Disaster Relief Worker to assist communities in crisis.
Manager
Subway
01.2022 - 01.2023
- Managed restaurant operations in alignment with Subway handbook standards to maintain quality and compliance.
- Handled inventory management, point-of-sale systems, and bank deposits to ensure accurate financial and operational processes.
- Scheduled and trained new employees to ensure smooth onboarding and adherence to operational standards.
Education
Culinary Training Academy -
Culinary Training Academy
San Francisco, CA05-2026
GED -
Carlsbad College
Carlsbad, NM01-2022
Skills
- Excel proficiency
- Excel data tracking
- Crisis response
- de-escalation
- Effective communication
- Team encouragement
- active listening
Certification
- Emergency Disaster Services Certified, Current
- California Food Handler Certified, 01/01/24 - 12/31/27
- ServSafe Manager Certified, Current
Timeline
Program Aid
The Salvationarmy
06.2025 - Current
Customer Service and Operations Leader
Salvation Army
03.2025 - 05.2025
Manager
Subway
01.2022 - 01.2023
Culinary Training Academy -
Culinary Training Academy
GED -
Carlsbad College