Ryan Elm
Riverside
Summary
Proven track record in enhancing customer experiences and exceeding sales targets, as demonstrated at Jim Brangham Auto Repair. Skilled in customer service and safe food handling, adept at multitasking and maintaining attention to detail. Increased repeat business through effective upselling and commitment to quality, achieving high customer satisfaction standards. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
Work History
Prep Cook/Table Busser
IHOP
06.2023 - 08.2024
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Assisted with bussing tables and cleaning up spills.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Addressed customer complaints and inquiries to verify satisfaction.
- Greeted customers and provided menus upon arrival to dining room.
Busser
Aki Sushi
05.2020 - 01.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Assisted servers in providing efficient service for improved guest experiences.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
Service Advisor
Jim Brangham Auto Repair
06.2012 - 10.2018
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
Education
High School Diploma -
Palm Springs High School
2012
Skills
Attention to Detail
Cleaning and organization
Customer Service
Safe Food Handling
Timeline
Prep Cook/Table Busser
IHOP
06.2023 - 08.2024
Busser
Aki Sushi
05.2020 - 01.2023
Service Advisor
Jim Brangham Auto Repair
06.2012 - 10.2018
High School Diploma -
Palm Springs High School