Ryan Ellis
Orleans,Canada
Summary
Demonstrated expertise in interpersonal communication, organizational skills, and teamwork, leading to the development of targeted product plans that consistently exceed annual revenue goals. Proven track record as a top sales performer, achieving and surpassing set objectives. Strong work ethic and positive mindset drive exceptional performance in all tasks. Active community volunteer and committee member, showcasing commitment to social responsibility and teamwork.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Grocery Stocker and Forklift Driver
Costco
Ottawa, ON
11.2021 - Current
- Stocked shelves according to planograms and company standards.
- Maintained a clean, organized stockroom while managing product flow and inventory accuracy.
- Set up visually appealing merchandise displays that adhered to visual merchandising standards.
- Unloaded and unpacked merchandise for efficient stocking procedures.
- Ensured store cleanliness and organization for optimal presentation each day.
- Safely operated forklifts to move, stack, and organize merchandise with precision.
- Assisted in loading and unloading trucks using various types of forklifts.
- Performed routine forklift maintenance checks and reported issues promptly.
Customer Service Credit Analyst
TD Money Out
01.2019 - Current
- Completion of all required MBNA and TD Credit Certifications
- Adherence to policy and procedure requirements
- Assess risk and make credit decisions based on applicants' credit worthiness for new and existing customers
- Complete AML, KYC and compliance on all customer interactions and application reviews
- Ready to serve our customers while maintain excelling call quality and underwriting
Customer Assistance Collections Representative
TD/MBNA
01.2018 - 01.2019
- Connect with clients to discuss the outstanding status on their MBNA Mastercard while offering internal work out programs that best suit their needs
- Mitigate risk to the customer as well as the bank by understanding the customers' financial situation and complete financial assessments
- Create lasting relationships built on trust and quality customer service
- Follow procedure, policy and privacy requirements
Teaching / Playing Professional
CPGA
01.2016 - 01.2017
- Playing in Pro Am events with my sponsors, senior managers and officials. The goal was to build relationships and secure more sponsorships.
- My positive approach and reputation enabled me to build a loyal cliental that saw great value in my service.
- Played at a high level winning 4 golf tournaments as well as 15 top 5 finishes In Canada and the USA. Played on Quebec Professional Tour and in PGA Canadian Tour events.
Assistant Professional
ROYAL OTTAWA GOLF CLUB
01.2013 - 01.2015
- Created program allowing members to sponsor myself (ellisgolf.ca) in my professional tour pursuits and share in my/our success
- Represent the golf club in top professional events while earning the title of top teaching professional
- Lead in running weekly club tournaments to provide members an interactive experience
- Determine member skill levels by playing golf and continued daily interaction
Assistant Professional
ROYAL MONTREAL GOLF CLUB
01.2008 - 01.2013
- Teaching the top-level juniors at the club
- Oversaw all the sales and buying for Taylor Made product, top seller in Quebec over five years
- Helped run high level golf tournaments.
- The “Go to” Golf Professional dealing with “big names” that come to the club. I was the lead liaison for the King of Malaysia, Ian Poulter, Rafael Nadal, Team Porsche, LPGA Team USA. Positive feedback from their visits helped us grow membership.
- Represented the Royal Montreal Golf Club in high level professional events held in Ontario, Quebec and the USA.
Education
Business Diploma - Professional Golf Management
HUMBER COLLEGE
Toronto, ON01.2008
Business Management Program -
PITT COLLEGE
GREENVILLE, NORTH CAROLINA01.2005
Skills
- Interpersonal skills
- Organizational skills
- Communication skills
- Teamwork skills
- Sales performance
- Self-motivation
- Goal-oriented
- Work ethic
- Positive mindset
- Entrepreneurial drive
- Community involvement
- Forklift operation
- Customer service
References
Available upon request
Certification
- Current Ontario DZ license
Timeline
Grocery Stocker and Forklift Driver
Costco
11.2021 - Current
Customer Service Credit Analyst
TD Money Out
01.2019 - Current
Customer Assistance Collections Representative
TD/MBNA
01.2018 - 01.2019
Teaching / Playing Professional
CPGA
01.2016 - 01.2017
Assistant Professional
ROYAL OTTAWA GOLF CLUB
01.2013 - 01.2015
Assistant Professional
ROYAL MONTREAL GOLF CLUB
01.2008 - 01.2013
Business Diploma - Professional Golf Management
HUMBER COLLEGE
Business Management Program -
PITT COLLEGE
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