Summary
Overview
Work History
Education
Skills
References
Timeline
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Ryan E Carlton

Porterville,CA

Summary

Versatile and results-oriented professional with a proven track record at USCIS, skilled in documentation proficiency and relationship development. Dependable and adaptable, leveraging analytical skills and attention to detail to meet evolving needs. Identifies and applies immigration laws and policies with precision, ensuring accurate and efficient processing. Demonstrates exceptional problem resolution abilities and a commitment to enhancing team efficiency and customer satisfaction. Three years experience as an Immigration Services Officer -1.

Overview

15
15
years of professional experience

Work History

Immigration Services Officer (current)

USCIS
01.2022 - 02.2025
  • Monitored visa expiration dates with diligence and accuracy, taking appropriate actions as necessary.
  • Utilized proprietary company software to update essential documentation and track expiration and renewal dates of various visas and other immigration documents.
  • Validated immigration documents, asked questions and reported discrepancies for further review.

Supervisor: Taemin Sohn (949) 389-8605 Okay to contact this Supervisor: Yes

Team Member

Tractor Supply Co.
11.2018 - 10.2019
  • Reliable, dedicated, career employee; Lead cashier with two years experience.
  • Managed 25 customer calls per day.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Instructed junior team members on protocols and procedures of each station to maximize contributions.
  • Developed strong cooperative relationships with coworkers and managers.
  • Handled inbound contacts and provided customer service according to departmental policies and procedures.
  • Full Time Employee

Supervisor: Dennis Wilson (559) 789-9755
Okay to contact this Supervisor: Yes

Team Member

Tractor Supply Co.
01.2017 - 11.2018
  • Developed strong cooperative relationships with coworkers and managers

Custom Art Framer

Michael's Arts And Crafts
02.2015 - 01.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Managed 3 to 5 art projects per day.
  • Part time around 30 hours per week

Supervisor: Maria Diaz (707) 472-0411
Okay to contact this Supervisor: Yes

11B Infantryman

U.S. Army
02.2010 - 04.2013
  • Patrolled designated coverage areas and evaluated terrain for defensive use.
  • Supervised more than $2-million in high-value equipment, maintaining zero loss record over two years.
  • Performed as fire team member during situational training exercises and all infantry dismounted battle drills.
  • Led fire teams during battle drills and training exercises.
  • Responded to emergencies with speed, efficiency and knowledgeable assistance.
  • Trained in use of tear gas, passive ordnance and explosives.
  • Full Time - Average 50-60 hrs per week

Education

Bachelor of Arts - Criminology

Fresno Pacific University
Fresno, CA
12.2020

Skills

  • Knowledge of immigration laws and regulations
  • Background checks
  • Legal research
  • Policy analysis
  • Document review
  • Document analysis
  • Attention to detail
  • Security awareness
  • Visa applications
  • Oral communication
  • Interpersonal skills
  • Customer assistance

References

1. Taemin Sohn

Phone: (949) 389-8605

Employer: USCIS

Email: taemin.sohn@uscis.dhs.gov


2. Brian Clunie

Phone: (760) 716-6447

Employer: United States Army/ Maine National Guard (Military Police)

Email: brian.w.clunie@gmail.com


3. Frank Lambarena

Phone: (559) 333-1861

Employer: Highway 65 Diesel

Email: marissa_lambarena@yahoo.com


4. Andrew Smith

Phone: (516) 754-9854

Employer: USCIS

Email: a-smith1987@outlook.com


5. Kris Kusnierek

Phone: (559) 719-8139

Employer: Home Realty

Email: kkusnierek08@yahoo.com


6. Eric Giovannucci

Phone: (925) 301-3113

Employer: United States Army

Email: egiovannucci28@gmail.com

Timeline

Immigration Services Officer (current)

USCIS
01.2022 - 02.2025

Team Member

Tractor Supply Co.
11.2018 - 10.2019

Team Member

Tractor Supply Co.
01.2017 - 11.2018

Custom Art Framer

Michael's Arts And Crafts
02.2015 - 01.2017

11B Infantryman

U.S. Army
02.2010 - 04.2013

Bachelor of Arts - Criminology

Fresno Pacific University
Ryan E Carlton