Ryan Durkin

I assist in managing workers’ compensation claims for national retail customers. Prepare file forms, Review and summarize claim files. Follow-up with multiple workplace parties and mediate with adjudicator’s and case manager's on active claims. Determine when it is necessary to notify the Ministry of Labour of critical injuries. Initiates return to work plans and referrals for health care services, Write objection letters based on valid information and medical documentation to reduce fraudulent claims and or non-occupational conditions to reduce claim costs. Facilitate and participate in return to work meetings. Frequently take calls from clients seeking advice and problem solving situations.