Ryan Duong
Stanton
Summary
Dynamic and dedicated professional with extensive experience at INI Ristorante, excelling in food running and guest service. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Skilled in maintaining cleanliness and safety standards, ensuring a welcoming atmosphere for patrons. Committed to delivering exceptional dining experiences.
Overview
4
4
years of professional experience
Work History
Busser
INI Ristorante
Fountain Valley
01.2024 - Current
- Assisted servers by delivering food and beverages efficiently.
- Engaged with guests to create a welcoming atmosphere, enhancing their dining experience.
- Maintained a friendly attitude towards customers at all times.
- Collaborated with team members to ensure smooth service flow.
- Assisted coworkers during peak hours to support efficient service and team collaboration.
- Cleared and cleaned tables promptly after guest departures.
- Maintained cleanliness in dining areas and service stations.
- Organized and restocked utensils and supplies.
- Supported kitchen staff by transporting dishes to the dishwashing area.
- Followed health and safety guidelines consistently during shifts.
- Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
- Ensured that each table was properly set before seating guests.
Expo Runner
INI Ristorante
Fountain Valley
01.2024 - Current
- Delivered food orders promptly to guests at busy restaurant tables.
- Coordinated food and beverage requests for servers to streamline service.
- Oversaw dining room activities to ensure smooth operations and enhance guest satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assessed customer needs quickly to provide appropriate assistance.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Learned menu items thoroughly to provide informed descriptions to patrons.
Server/Restaurant Busser
Pho Ha Plus
Stanton
07.2022 - 01.2024
- Greeted customers to seat patrons at tables according to availability and customer preferences.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Expedited food to tables to assist servers during busy periods.
- Served water, coffee and soft drinks and offered refills to promote excellent customer service.
- Cleared tables to enhance turnover rate and reduce guest wait times.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Supported wait staff by efficiently setting up and restocking condiment stands and bus stations.
- Assisted teammates with various tasks, demonstrating commitment to teamwork and customer service.
- Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
- Followed safety and sanitation guidelines in accordance with local health regulations.
- Informed manager about equipment malfunctions or breakage to ensure prompt repairs.
Education
High School Diploma -
La Quinta High School
Westminster, CA03-2022
GED -
Orange Coast College
Costa Mesa, CASome College (No Degree) - Computer Engineering
Long Beach State University
Long Beach, CASkills
- Table bussing and setup
- Food running and service delivery
- Replenishing utensils
- Floor cleaning and sanitizing
- Quality control and safety awareness
- Guest service and customer seating
- Problem solving
- Conflict mediation and mentoring
Education and Training
other
Scholarships
Academic major interest:
- Engineering
Career plans:
- Visual arts
Ethnicity, national origin or religion:
- First- or second-generation Asian American
Extracurricular activities & work experiences:
- Involvement in athletics (4 years of highschool tennis)
- Student who has demonstrated academic excellence as well as leadership in extracurricular activities
- Student who has demonstrated leadership in a campus organization
- Student who has work experience in a restaurant
School or geographic affiliation:
- California born
2. Award or honor
Name of the award or honor:
- National Youth Leadership Training
Level of recognition:
- National
Grade level when awarded:
- 9th grade
Award requirements:
- The people are chosen by going through a leadership camp and learning all kinds of leadership skills through the course of the days in camp. Once you finished the days of the training, you have then received an honors award.
What you did to earn award:
- On the first day of the camp, we were put in a group of people that we did not know. However, we must work together as a team using our leadership skills to overcome obstacles. We watched videos on learning skills as a leader such as communication, helping others, and teamwork. Also, being in charge of a job, songs, skits, and games.
1. Award or honor
Name of the award or honor:
- Eagle Scout Rank
Level of recognition:
- National
Grade level when awarded:
- 11th grade
Award requirements:
- The approval of the rank takes several years of dedication in the Scouting community. It is earned by earning the 7 ranks of Scouts BSA; Scout, Tenderfoot, Second Class, First Class, Star, Life, and Eagle. You also have to pass a board of review.
What you did to earn award:
- I participated in Scouts for more than 10 years. You have to climb up a ladder to achieve this Eagle rank where you earn most of the 7 ranks until the last highest achievement in scouting. Besides earning the 7 ranks, I have to earn 21 required merit badges to be eligible. Also, I have to propose, plan, and carry out an Eagle Service Project.
Timeline
Busser
INI Ristorante
01.2024 - Current
Expo Runner
INI Ristorante
01.2024 - Current
Server/Restaurant Busser
Pho Ha Plus
07.2022 - 01.2024
High School Diploma -
La Quinta High School
GED -
Orange Coast College
Some College (No Degree) - Computer Engineering
Long Beach State University