Testing Center Administrator
- Responsible that all daily opening/closing tasks and procedures is complete
- Greet incoming candidates and verify identification that is on roster
- When applicable, collect candidate biometric information/fingerprints
- Monitor candidates as they complete their exam via walk though and camera screen to ensure they are following testing center procedures
- Giving candidate full detailed exam guidelines information per their client exam so they are better prepared before taking exam
- Being knowledgeable in over 450 exams taken at Prometric
- Resolve candidate questions and concerns as they arise before, during and after exam
- Manage incidents of unacceptable identification or authorization on behalf of clients
- Ensure test center environment maintained to ensure candidate safety and comfort
- Write detailed reports and correspondence regarding candidates and exam in question as needed.
- Perform complete security checks to confirm candidate does not have anything they should not while takin an exam.