Ryan Davis
Oshawa,ON
Summary
Outgoing tool rental service technician with 5 years experience increasing revenue for rental company. Brought in new customers and retained current customers through excellent customer service and networking skills. Developed and implemented contracts to streamline processes.
Overview
12
12
years of professional experience
Work History
Tool Rental Technician
Home Depot
03.2019 - Current
- Collaborated with store management to develop targeted marketing strategies, increasing tool rental revenue.
- Conducted regular inventory audits to ensure accurate record-keeping and optimal stock levels.
- Maximized revenue opportunities by encouraging upsells and promoting optional services, boosting overall sales %.
- Improved tool rental efficiency by maintaining and repairing tools promptly and accurately.
- Maintained a clean and organized workspace, promoting a safe environment for staff and customers alike.
- Implemented preventative maintenance plans to extend the lifespan of rental tools, reducing replacement costs.
- Processed payments accurately using point-of-sale systems, minimizing errors and discrepancies in financial records.
- Achieved higher customer satisfaction ratings by consistently delivering exceptional service in a friendly manner.
- Prepared rental contracts by printing contracts, obtaining customer signatures and verifying customer identification and driver's license.
- Assisted management in implementing cost-saving measures, resulting in reduced operational expenses.
- Contributed to a positive work atmosphere by collaborating effectively with colleagues across various departments.
- Resolved customer complaints professionally, fostering positive relationships and repeat business.
Superintendent
Montrave Apartments
04.2014 - 02.2023
- Maintained clean and comfortable environments in residential buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
- Tested for leaks in new and repaired systems to verify functional and safe working condition.
Land Surveyor Assistant
JD Barnes
09.2017 - 02.2019
- Set up precise measurement and control equipment.
- Performed field calculations to complete assessments.
- Used Trimble and Microstation to create topographical survey maps for new residential developments.
- Followed local, regional and national guidelines for land surveying.
- Entered legal descriptions, lot sizes and other data into online databases through AutoCAD, SurvCAD and CADD interfaces.
- Measured and marked property lines and key topographic features.
Sales Associate
GameStop
03.2012 - 02.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Diploma - Plumbing Foundation
Durham College
Whitby, ON08.2017
High School Diploma -
Oshawa Central Collegiate
Oshawa, ON06.2007
Skills
- Electrical Troubleshooting
- Safety Procedures
- Technical knowledge
- Diagnostic Skills
- Mechanical Aptitude
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Hand tool use
Languages
English
Native or Bilingual
French
Elementary
Timeline
Tool Rental Technician
Home Depot
03.2019 - Current
Land Surveyor Assistant
JD Barnes
09.2017 - 02.2019
Superintendent
Montrave Apartments
04.2014 - 02.2023
Sales Associate
GameStop
03.2012 - 02.2015
Diploma - Plumbing Foundation
Durham College
High School Diploma -
Oshawa Central Collegiate
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