Ryan Croudy
Bonsall
Summary
Dynamic General Manager with proven expertise in team leadership, operational efficiency, and customer service excellence.
Overview
18
18
years of professional experience
Work History
General Manager
JMI Window & Door Inc.
Oceanside
01.2018 - Current
- Oversaw compliance with industry regulations and company policies.
- Fostered a collaborative work environment to promote teamwork and innovation.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
General Manager
Professional Contractor Supply
San Diego
09.2007 - 01.2017
- Oversaw daily operations and ensured alignment with company objectives.
- Developed and implemented strategic plans to enhance operational efficiency.
- Managed budgets and financial reports to support business decisions.
- Led cross-functional teams to improve service delivery and customer satisfaction.
- Established performance metrics and monitored team productivity regularly.
- Fostered a positive work environment through employee engagement initiatives.
- Collaborated with senior leadership on long-term business strategies.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Education
High School Diploma -
Palm Desert High School
Palm Desert, CA08-2000
Skills
- Compliance management
- Budgeting
- Team leadership
- Strategic planning
- Employee training
- Customer relationship management
Affiliations
- I own a horse ranch in Bonsall with my wife and 2 daughters. I'm a rodeo dad and chauffer our younger daughter to barrel racing events all over the county. I'm also an off road guy with a Polaris RZR and dirtbikes
Timeline
General Manager
JMI Window & Door Inc.
01.2018 - Current
General Manager
Professional Contractor Supply
09.2007 - 01.2017
High School Diploma -
Palm Desert High School
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