Ryan Cosgrove
Dartmouth,NS
Summary
Diligent Liaison Professional with 26 years of experience in the Security industry. Honest and ethical with exceptional conflict resolution talents. Dedicated to handling all types of inquiries efficiently and effectively.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Security Liaison
Halifax Regional Centre Education
04.2009 - Current
- Participated in ongoing training and professional development programs to maintain updated knowledge of security procedures and technologies.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Monitored CCTV cameras and alarm systems for security breaches.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Personal Security Specialist
Shadow Security
03.1995 - 06.2018
- Identified and resolved areas of risk and exposure and recommended solutions and improvements to access control systems and video surveillance systems.
- Identified new and innovative approaches to physical security training and executed training to direct and guide physical security staff.
- Offered subject matter expertise surrounding physical security strategy and performed site inspections to adhere to physical security strategy and standards.
- Applied and shared intelligence with law enforcement to secure employees, locations and assets in response to and in anticipation of threats.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Business Services Supervisor
EastLink Communications
05.1998 - 04.2009
- Supervised architecture, design and implementation of company-wide platforms and applications.
- Investigated system issues and implemented resolutions to reduce downtime.
- Improved systems with addition of new features and infrastructure.
- Assessed project milestones and team performance to keep staff on-task.
- Organized system operating procedures to strengthen controls.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Fostered strong rapport with clients, vendors and stakeholders through consistent follow-up and communication.
Education
MBA - Economics
Saint Mary’s University
Halifax, NS04.1998
Skills
- Assessment Capabilities
- Mediation Skills
- Attention to Detail
- Assertiveness
- Teamwork Abilities
- Problem Solving
- Organizational Skills
- Cross-Cultural Competence
- Relationship Building
- Conflict Resolution
- Customer Service
- Verbal and Written Communication
- Computer Literacy
Languages
English
Full Professional
Certification
First Aid - St Johns Ambulance - Valid
MANDT/CPI - Valid
Trauma Training - Valid
WHMIS - Valid
Timeline
Security Liaison
Halifax Regional Centre Education
04.2009 - Current
Business Services Supervisor
EastLink Communications
05.1998 - 04.2009
Personal Security Specialist
Shadow Security
03.1995 - 06.2018
MBA - Economics
Saint Mary’s University
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