Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
In Desire of:
References
Timeline
Generic

Ryan Conarroe

Edmonton,AB

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Results-driven Computer Technician with expertise in hardware troubleshooting, technical support, and customer service. Committed to enhancing client experiences through effective communication and problem-solving.

Dedicated professional with extensive experience in providing technical support and customer service. Known for strong problem-solving abilities and hardware troubleshooting skills, contributing to enhanced client satisfaction and optimized performance across various technology platforms.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Computer Technician

Self employed
Edmonton, Alberta
02.2004 - Current
  • Diagnosed hardware and software issues for personal and small business clients.
  • Built custom PCs based on customers' specifications using various components from different manufacturers.
  • Repaired computers, peripherals, and network devices to ensure optimal performance.
  • Provided technical support via phone, email, and in-person consultations.

Tutor

Self employed
Winnipeg and Edmonton
08.1994 - Current
  • Assisted students with homework and exam preparation in various subjects.
  • Math, Calculus, Sciences, and English.
  • Grades 7 through 12. First-Year University.
  • Assisted students with the preparation of college entrance exams and applications.
  • Communicated effectively with parents regarding student progress and challenges.
  • Adapted teaching methods and materials to meet students' varying needs and interests.

Services for Students with Disabilities

NAIT
Edmonton, Alberta
11.2008 - 11.2010
  • I recorded printed textbooks and e-textbooks using my own voice and text-to-speech software to create audio for visually impaired students.
  • I loaded these created audio files onto devices for visually impaired or hearing-impaired students to utilize for success in their courses.
  • I enlarged and reprinted textbooks for visually impaired students.

ESL Teacher

NAIT
Edmonton, AB
10.2008 - 11.2010
  • Developed lesson plans to teach course materials according to schedule.
  • Built relationships with students of diverse cultural, social and economic backgrounds.
  • Graded and provided feedback on student assignments, papers and examinations.
  • Provided one-on-one instruction for non-English speaking students within classroom settings.

Cabinet Maker

Prospec Custom Woodwork
Edmonton, AB
10.2006 - 10.2008
  • Built custom cabinets from raw materials based on customer specifications.
  • Utilized various tools, equipment, materials and forming systems to complete construction tasks.
  • CNC, edge bander, commercial saws, laminate, door press, and large door sander operation and maintenance.
  • Delivered and installed finished cabinets, doors, backsplashes, and countertops to new building job sites with other workers at the shop.

Insurance Underwriter

HSBC
Edmonton, Alberta
10.2000 - 11.2002
  • Evaluated insurance applications for risk assessment and coverage determination.
  • Collaborated with agents to clarify underwriting requirements and guidelines.
  • Communicated with clients to explain policy terms and resolve inquiries.
  • Ensured compliance with all applicable laws, regulations, and guidelines related to insurance underwriting activities.

Lab Demonstrator

University of Manitoba
Winnipeg, Manitoba
01.1997 - 05.2000
  • Prepared laboratory materials for student experiments and demonstrations.
  • Demonstrated scientific techniques and procedures to enhance student understanding.
  • Coordinated with faculty to align lab objectives with course curriculum.
  • Provided guidance and instruction to individual students who required additional assistance.
  • Mathematics, Applied Mathematics, and Physics.

Customer Service Representative, Merchandiser

Canadian Tire
Winnipeg, Manitoba
07.1994 - 04.2000
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Merchandised aisles of products in any department of the store with respect to neatness, attractiveness, and space usage optimization. We won store of the year in Canada in late 1995.
  • Trained junior team members on stocking, merchandising standards, and best practices.

Education

Bachelor of Science - Actuarial And Management Science, Honors

University of Manitoba
Winnipeg
05-2000

Skills

  • Customer service
  • Technical support
  • Effective communication
  • Problem solving
  • Hardware troubleshooting and rectification
  • PC refurbishment
  • Hardware configuration
  • Issue diagnosis and resolution
  • Software installation
  • PC assembly, upgrades, and sales
  • Tutoring

Affiliations

  • Tai-Chi
  • Skating
  • Cats
  • Computers
  • Home renovation and gardening

Accomplishments

  • Canada Scholarship

Certification

  • ESL certified

In Desire of:

  • Remote work that I can do from anywhere in Canada
  • Flexible to accommodate your schedule
  • Will work nights.
  • Via computer, phone, and Zoom.

References

References available upon request.

Timeline

Services for Students with Disabilities

NAIT
11.2008 - 11.2010

ESL Teacher

NAIT
10.2008 - 11.2010

Cabinet Maker

Prospec Custom Woodwork
10.2006 - 10.2008

Computer Technician

Self employed
02.2004 - Current

Insurance Underwriter

HSBC
10.2000 - 11.2002

Lab Demonstrator

University of Manitoba
01.1997 - 05.2000

Tutor

Self employed
08.1994 - Current

Customer Service Representative, Merchandiser

Canadian Tire
07.1994 - 04.2000

Bachelor of Science - Actuarial And Management Science, Honors

University of Manitoba

Similar Profiles

CREATE PROFILE
Ryan Conarroe