Ryan Chetram
Toronto,Ontario
Summary
Highly Qualified and results-driven professional, demonstrating solid interpersonal, communication, and problem solving skills. Adept at providing exemplary customer service, mentoring other employees, and achieving all company goals and objectives. Energetic and goal-oriented with an impressive performance record and well-rounded background in optimizing internal performance. Currently seeking a customer Service position which will utilize all skills, Abilities, and areas of expertise.
Overview
21
21
years of professional experience
Work History
CSR/Account Balance Specialist
WarAmps Key Tag Services
2019.10 - 2020.01
- Worked as a team to ensure all cash and other forms of donations are sorted and processed daily in a timely and accurate manner
- Updated and maintained customer/clients data, answered inquires related to donations, incoming/outgoing mails
- Responsible for keeping office equipment in good working order by scheduling repairs and servicing of equipment as needed
Accounts Payable Specialist
Vita Community Living Services
2017.04 - 2018.03
- Responded to customer inquiries and resolved issues in a timely and efficient manner
- Maintained accurate customer records and updated databases to ensure effective communication and follow-up
- Enter and migrate data into spreadsheets and measuring results to ensure accurate practice organization-wide
- Deposited weekly cheques for management at the bank
Accounts Payable Specialist
Lafarge North America
2001.03 - 2009.01
- Create maintained vendor records in a timely and accurate manner
- Entered 250 + invoices/per day into the accounting software
- Assisted with duties involved in preparation of the organization's annual audit.
- maintained vendor records and completed vendor statement reconciliations
- assisted with duties involved in preparation of the organization's annual audit, processed cheque requests and invoices, always
- Ensuring to obtain appropriate approvals from management, process invoices and created and printed cheques
- performed various accounting duties including data entry, accounts payable, receivable and disbursements, reconciliations
Office Administration
Joseph J. Piccininni Community Centre
1999.05 - 1999.09
- Completed front-desk duties including answering/directing phone calls to appropriate parties
- Responsible for providing program information to members of the public
- Sign-in/out, guests, members and clients and preformed financial transactions as needed.
Education
High School Diploma -
Georges Vanier Secondary School
North York, ONNo Degree - Audio Engineering And Music Production
Trebas Institute
Toronto, ON2008
No Degree - Accounting
Humber College
Toronto, ON2007
Skills
- Positive attitude
- High impact service delivery
- Client/Vendor relations
- Administrative support
- Complaint/Dispute resolution
- Record Management
- Data entry
- Customer service
- Accounts payable
- Microsoft office
- Excel
- JD Edwards-Enterprise one
- Microsoft dynamics great plains
- Lawson
Certification
- Customer Service Professionals Network (CSPN) 2014
- Quickbooks Software 2014
- Excel - Level 2/Med. 2008
Timeline
CSR/Account Balance Specialist
WarAmps Key Tag Services
2019.10 - 2020.01
Accounts Payable Specialist
Vita Community Living Services
2017.04 - 2018.03
Accounts Payable Specialist
Lafarge North America
2001.03 - 2009.01
Office Administration
Joseph J. Piccininni Community Centre
1999.05 - 1999.09
High School Diploma -
Georges Vanier Secondary School
No Degree - Audio Engineering And Music Production
Trebas Institute
No Degree - Accounting
Humber College
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