Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Chavez

Victorville

Summary

Dynamic professional with extensive experience at Starbucks Coffee Company, excelling in team leadership and customer service. Proven ability to enhance operational efficiency and promote a positive atmosphere. Skilled in inventory management and problem-solving, effectively training new staff while ensuring compliance and smooth operations during peak hours.

Overview

10
10
years of professional experience

Work History

Shift Supervisor

STARBUCKS COFFEE COMPANY
10.2023 - Current
  • Delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures.
  • Managed Inventory using IMS
  • Enforced company policies and regulations with employees.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Trained new partners and new shift supervisors.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Barista

STARBUCKS COFFEE COMPANY
11.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Utilized the process of Clean, Safe, Ready cards

Compliance Manager

BMG Ventures
06.2020 - 11.2022
  • Managed compliance efforts, reporting and audits.
  • Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
  • Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
  • Prepared records and data for regular audits.
  • Communicated with management to ensure compliance with state laws and regulations
  • Helped with bookkeeping practices.

Barista

STARBUCKS COFFEE COMPANY
09.2015 - 05.2020

Education

High School Diploma -

Sultana High School
Hesperia, CA

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Team leadership
  • Adaptive and creative
  • Decision-making
  • Inventory management
  • Positive and professional
  • Customer service
  • Excellent communication

Timeline

Barista

STARBUCKS COFFEE COMPANY
11.2023 - Current

Shift Supervisor

STARBUCKS COFFEE COMPANY
10.2023 - Current

Compliance Manager

BMG Ventures
06.2020 - 11.2022

Barista

STARBUCKS COFFEE COMPANY
09.2015 - 05.2020

High School Diploma -

Sultana High School
Ryan Chavez