Results-driven Quality Assurance Analyst specializing in manual and regression testing. Known for thorough documentation and analysis of test results, enabling informed decision-making and continuous improvement in software applications.
Overview
19
19
years of professional experience
Work History
Quality Assurance Analyst
Union Home Mortgage
Strongsville, OH
10.2025 - Current
Conducted thorough testing of software applications to ensure functionality and identify defects.
Collaborated with development teams and business professionals to clarify requirements and resolve issues quickly.
Documented test cases and executed manual tests to validate system performance.
Quality Assurance Analyst
Sierra Pacific Mortgage Company
Folsom, CA
10.2011 - 09.2025
Worked on a 5 year project with successful results. Met every deadline.
Participated in daily stand-up meetings, providing status updates on testing progress and challenges.
Analyzed test results and reported findings to stakeholders for informed decision-making.
Started this position as Application Support Specialist and had the opportunity to really learn the systems and software.
Sales Representative
Vista Paint Corporation
Sacramento, CA
03.2009 - 03.2011
Cultivated strong customer relationships through proactive engagement and personalized service assisting over 500 customers.
Developed and executed sales strategies to increase product visibility in competitive markets.
Analyzed market trends to identify new business opportunities and optimize sales performance.
Sales Representative
Dunn Edwards Paints
Sacramento, CA
03.2007 - 03.2009
Collaborated with cross-functional teams to enhance customer satisfaction and streamline operations.
Implemented inventory management practices to ensure optimal stock levels and reduce waste.
Conducted product demonstrations to showcase features, benefits, and applications to potential clients.