Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ryan Brugaletta

Mississauga,ON

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience

Work History

Resource Coordinator - Install Team

NCR
03.2016 - 01.2024
  • Scheduled a team of technicians with various skill sets to deliver national equipment rollouts for both hospitality and banking divisions.
  • Reallocated resources and personnel to accommodate expedited customer requests, changing project parameters and mitigating potential service delays.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Managed budget constraints, ensuring optimal use of resources while maintaining cost effectiveness.

Dispatcher / Logistics Coordinator

Wincor Nixdorf
07.2011 - 12.2015
  • Dispatched technicians to service POS equipment for national retail clients.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Maintained inventory records
  • Worked with national service partners to ensure client SLAs were met and that an appropriate level of service stock was readily available.

Education

Bachelor of Arts - Economics

York University
Toronto, ON
05.2007

Skills

Relationship Building

  • Clerical Oversight
  • Training Coordination
  • Database Maintenance
  • Project Management
  • Analytical and Critical Thinking
  • Microsoft Office
  • Data Entry

Languages

English

Timeline

Resource Coordinator - Install Team

NCR
03.2016 - 01.2024

Dispatcher / Logistics Coordinator

Wincor Nixdorf
07.2011 - 12.2015

Bachelor of Arts - Economics

York University

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Ryan Brugaletta