Ryan Brown
Gananoque,ON
Summary
Accomplished sales leader skilled in coaching teams and optimizing customer engagement strategies. Known for effective collaboration and achieving measurable sales outcomes, with a focus on enhancing customer satisfaction and loyalty.
Overview
1
1
Certification
18
18
years of post-secondary education
18
18
years of professional experience
Work History
Sales Professional
Gananoque Chevrolet Cadillac Buick GMC
Gananoque, ON
05.2016 - 08.2026
- Cultivated customer relationships through personalized service and proactive follow-up, enhancing overall customer satisfaction.
- Set and met sales goals for profitability to align with management’s profitability & volume objectives.
- Supported pre-owned sales managers in trade evaluations, collaborating with parts and service departments to ensure vehicle reconditioning and effective lot presentation and advertising.
- Aided new car manager by creating accurate vehicle quotes, efficiently processing dealer trade requests and create new vehicle orders
Sales Professional
Wheaton GM
Victoria, British Columbia
05.2012 - 05.2016
- Utilized CRM software to track leads and manage customer relationships effectively.
- Attended required training sessions on topics such as sales techniques, customer service standards and product knowledge
- Negotiated pricing and financing options tailored to individual customer needs.
- Collaborated with prospective customers over phone and email to schedule sales appointments.
Sales Professional
Jenner Chevrolet Corvette Buick GMC
Victoria, British Columbia
11.2008 - 05.2012
- Conducted vehicle demonstrations highlighting key features and benefits to clients.
- Assisted customers in selecting and purchasing vehicles suited to their needs.
- Built strong relationships with customers through excellent communication and follow-up practices.
- Maintained knowledge of inventory, promotions, and dealership policies for effective sales support.
Education
Sales - GM Learning Center
GM Pro Canada
01.2009 - 09.2026
Gananoque Secondary School
Gananoque, ONSkills
- Sales forecasting
- Client relationship management
- Problem solving
- Team collaboration
- Leadership and coaching
- CRM software utilization
- Vehicle valuation
- Product knowledge
- Adaptability
- Sales goal setting
Certification
- OMVIC Certified 10+ years
Accomplishments
- Accumulated multiple GM SMG Bronze & Silver medal achievements
- Coached Gananoque Royals to Eastern Ontario & Ontario Preclinical Hockey Championship 2026
Timeline
Sales Professional
Gananoque Chevrolet Cadillac Buick GMC
05.2016 - 08.2026
Sales Professional
Wheaton GM
05.2012 - 05.2016
Sales - GM Learning Center
GM Pro Canada
01.2009 - 09.2026
Sales Professional
Jenner Chevrolet Corvette Buick GMC
11.2008 - 05.2012
Gananoque Secondary School