RYAN BRETT
Kingston,Canada
Summary
Successful professional with vast experience in customer service, sales promotion and brand building. Proven tremendous work ethic with a strong entrepreneurial spirit. A natural born leader who establishes ambitious goals with a history of accomplishment. A very coachable professional who understands the broad scope of business operations.
Overview
4
4
years of professional experience
Work History
Branch Manager
Enterprise Mobility
10.2023 - Current
- Trained and mentored highly effective teams to meet corporate service standards
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Supervised 20 branch team members and provided management with suggestions regarding performance assessments
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Managed branch sales, customer service, finances and recordkeeping.
Student Marketeer/Sales Support Leader
Red Bull
09.2022 - 06.2023
- Maintained up-to-date knowledge of industry trends and best practices
- Implemented new technologies to streamline processes and enhance efficiency
- Promoted positive company image through superior customer service experiences
- Introduced sales, promotions and other brand initiatives to gain customer loyalty
- Provided customer service support during promotional events or when needed
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn
Summer Student Finance Intern
Parks Canada
05.2022 - 08.2022
- Developed Excel spreadsheets to track expenses, revenue, cash flows and other KPIs
- Prepared balance sheets, income statements, cash flow statements according to Generally Accepted Accounting Principles
- Assisted in preparing weekly, monthly, quarterly, and annual financial reports
- Prepared and submitted nightly bank deposits
Educator
LuluLemon
10.2021 - 01.2022
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts
- Assisted customers with finding the right product for their needs
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
- Provided product information and answered customer questions
- Promoted positive company image through superior customer service experiences
Education
Bachelor of Commerce - Management
University of Ottawa
Ottawa, ON05.2022
Skills
- Relationship Building and Management
- Operations Management
- Sales Expertise
- Sales Management
- Account Management
- Strong Leadership
- Brand Building
- Excellent work ethic
- Brand Promotion
- Social Media and Promotions
- Talent Development
- Customer service
Accomplishments
- Smart Serve
- Level 3 Hockey Referee/Linesman
- French Immersion High School Graduate
- Multiple Sport Athlete
Timeline
Branch Manager
Enterprise Mobility
10.2023 - Current
Student Marketeer/Sales Support Leader
Red Bull
09.2022 - 06.2023
Summer Student Finance Intern
Parks Canada
05.2022 - 08.2022
Educator
LuluLemon
10.2021 - 01.2022
Bachelor of Commerce - Management
University of Ottawa
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