Ryan Boutilier
Halifax,NS
Summary
Dynamic manager with a proven track record at DC Carpentry and Excavation, excelling in team leadership and customer service. Enhanced operational efficiency through strategic project management and effective cost control, resulting in increased profits. Skilled in performance evaluations and mentoring, fostering a culture of growth and high-quality service delivery.
Overview
15
15
years of professional experience
Work History
Manager
DC Carpentry and Excavation
01.2018 - Current
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved marketing to attract new customers and promote business.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Lead Material Handler
Boutilier's Quality Sprayed Finishes
03.2011 - 01.2017
- Enhanced inventory accuracy with regular audits, data analysis, and process improvements.
- Identified opportunities for process improvements through regular root cause analysis sessions with team members.
- Achieved high levels of customer satisfaction by ensuring accurate and timely fulfillment of orders.
- Minimized product damage by maintaining proper storage conditions and handling techniques.
- Reduced lead times for production by optimizing storage layouts and material flow.
- Implemented cost-saving measures through careful vendor negotiations and strategic sourcing.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
Education
No Degree -
Cole Harbour District Highschool
Cole Harbour, NS02-2011
Skills
- Decision-making
- Time management
- Team leadership
- Customer service
- Project management
- Verbal and written communication
- Documentation and reporting
- Performance evaluations
- Task delegation
- Staff management
- Policy implementation
- Financial management
- Marketing
- Expense tracking
- Business planning
- Emergency response
Languages
English
Full Professional
Timeline
Manager
DC Carpentry and Excavation
01.2018 - Current
Lead Material Handler
Boutilier's Quality Sprayed Finishes
03.2011 - 01.2017
No Degree -
Cole Harbour District Highschool
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