RYAN BOISSONNAULT
Chilliwack,BC
Summary
Motivated, passionate leader with 6 years of experience in retail store operations. Uniquely skilled at motivating teams to produce high-volume revenue results. Strong abilities in business operations, employee scheduling and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Assistant Store Leader - Operations
Best Buy Canada
02.2022 - 03.2025
- Created and optimized staff schedules, managed time-off requests, and maintained labor costs within budget targets
- Delegated daily operational tasks, addressed employee concerns, and efficiently resolved scheduling conflicts
- Resolved customer complaints while prioritizing customer satisfaction.
- Oversaw store expense management.
- Recruited, trained, and developed new employees.
- Led loss prevention training for leaders and employees, ensuring compliance with company policies and procedures
- Successfully managed store team in fast-paced retail environment through proactive communication and constructive feedback
Team Lead - Sales
Best Buy Canada
03.2020 - 02.2022
- Coached and trained team members on effective sales techniques and strategies to meet sales targets and attach goals
- Led sales team to win the prestigious Achievers Award, recognizing exceptional store sales performance.
Team Lead - Mobile & Smart Living
Best Buy Canada
09.2019 - 03.2020
- Led specialized mobile team, ensuring comprehensive knowledge of carrier plans and service offerings
- Coached team on selling techniques, resulting in improved attachment rates for Best Buy protection plans
Senior Advisor - Sales
Best Buy Canada
03.2019 - 09.2019
Sales Advisor
Best Buy Canada
11.2018 - 03.2019
Education
Bachelor of Arts (B.A.) - Media and Communications
Trinity Western University
Langley, BC04.2016
Skills
- Effective Communication
- Proficient in Microsoft Office
- Customer Service
- Team Development
- Retail Merchandising
- Adobe CS Suite
- Expense Management
- Inventory Protection
- Recruiting and hiring
- Health Safety Management
Timeline
Assistant Store Leader - Operations
Best Buy Canada
02.2022 - 03.2025
Team Lead - Sales
Best Buy Canada
03.2020 - 02.2022
Team Lead - Mobile & Smart Living
Best Buy Canada
09.2019 - 03.2020
Senior Advisor - Sales
Best Buy Canada
03.2019 - 09.2019
Sales Advisor
Best Buy Canada
11.2018 - 03.2019
Bachelor of Arts (B.A.) - Media and Communications
Trinity Western University
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