Morgan Love
Smith River,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Property Controller II
CDCR: Pelican Bay State Prison
12.2021 - Current
- Appointed SPOC for PBSP. Deploys cell phones, updates the Verizon Account with open/closing lines, phone activations, suspensions.
- Troubleshoots phone application issues, installs MFA.
- Utilizes AirWatch for management of mobile phones-Password issues, wiping phones, managing Apps.
- Creates purchase requisitions, including creation of assets & going out to bid and all applicable forms to complete the purchase.
- Responsible for completing a triennial inventory of all assets, Including a reconciliation of all records.
- Processes survey requests and presents them to the Property Board, completes the STD 152 Survey Report(signed by DGS) and retires the asset out of the State Accounting Software (SAP).
- Test and debug mobile phone issues.
- Researches the value of assets and posts them for sale on GovDeals website, interacts with customers/answers questions.
- Maintains PBSP Mobile Device Tracking Software, analyzes any changes or issues affecting staff entering grounds.
- Schedules and tracks all contractor visits for repair/maintenance on state assets, verifies their contracts are current for the Fiscal year with no changes.
- Tracks and tags all State Assets including auditing Information technology Assets location requests and updates SAP with any changes in locations.
- Provides training to staff on policies regarding state property.
- Microsoft Word, Excel, Outlook, Teams. Occasional use of PowerPoint.
- Familiarity with the 6 domains of Information Technology, specifically Business Technology Management.
Court Researcher
Equifax- Background Investigations
10.2016 - 02.2023
- Streamlined court research processes by implementing efficient search strategies with all court databases in the state of Tennessee.
- Processed a list everyday containing names requested by client that needed a background check completed.
- Provided meticulous document examination and verification for client requests.
- Reduced case processing times with diligent research, expediting resolution of legal matters.
- Collaborated effectively with court staff via email and electronic submissions, ensuring timely retrieval of requested files and documents.
- Protected clients files and all research by insuring laptop was locked and encrypted before stepping away.
- Delivered reports detailing key aspects of cases such as timelines, prior judgments, restitution, prison time, jail time, and community service.
- Participated in Teams meets.
- Utilized inter-state criminal databases.
- Conducted all training online via Equifax's training portal.
- -Utilized DOS based (Disk Operation System) court operating systems.
Account Clerk 2
City Of Crescent City
10.2016 - 12.2021
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Researched information in municipal archive's upon request of public officials or private citizens.
- Maintains comprehensive inventory of over 4,500 water meters in connection with each property address on City water system.
- Surveys and replaces defective water meters.
- Created and distributed invoices and processed incoming payments to keep records accurate and current for business licensing and Utility Billing departments.
- Input financial data and produced reports using Springbrook Software.
- Entered invoices in City's software and printed checks for Accounts Payable.
- Entered figures using 10-key calculator to compute data quickly.
- Reconciled utility billing account information: billings, water reads, and payments.
- Developed working relationships with associates, employees of other departments and representatives of other organizations in order to keep clear and open communication.
- Maintain record and re-order stock for a variety of office supplies including: Pre-printed City logo envelopes, Business License paper, Business License ink, water department applications, customer door tags, meter cards, etc.
- Generate Requisitions to purchase equipment and replenish office supplies and water meter equipment.
- Completes daily work orders for repairs, shut off's, and replacements.
- Managed City Water and Sewer webpage: reset customer passwords, ran automatic payment software, City messages/alerts, updated staff contact information, updated water policies, posted upcoming deadlines on the webpage.
- Implemented new meter reading software & hardware to support the Water Department.
- Coordinated end user training for staff on new Bluetooth water meters and tablet configuration for the meter reading staff.
- Generates daily work orders for repairs, water account shut offs, and replacements.
Superior Court Representative
GC Services
10.2015 - 10.2016
- Provides advanced levels of customer service, including financial options for collections and available state grant programs.
- Processes defendant’s payments and updates personal information, answers phone calls and directs customer to appropriate services.
- All receptionist duties for GC sector.
- Data entry for advanced Superior Court systems and GC systems
- Handled all filing, emails, faxing, and typed correspondence for the Del Norte Sector
- Opens and closes office, makes daily bank deposits, adds charges and delinquent fees.
- Responded to inquiries from general public regarding court appearance, trial dates, judicial procedures and fines.
- Wrote, reviewed and submitted reports weekly for department records.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
Senior Account Clerk
Del Norte Fairgrounds
02.2015 - 08.2015
- Receptionist duties such as assistance with payments, answers phones and inquires
- Handles and prepares all bank deposits including delivery.
- Recording of receipts,monthly ledgers, and financial reports.
- Account payables / Receivables.
- Maintains inventory of office supplies, automotive parts, and current trailers that rent storage space.
- Reconciles employee's timesheets and submits to Payroll.
- Assists as needed during the week of Fair: Cashiering, delivery of supplies such as tables and chairs, and daily logs of equipment that has been dropped off in different areas.
Sales Associate/ Cashier
Walmart
05.2013 - 01.2015
- Cashiering, answered all incoming store calls, assists customers with shopping.
- Keeping inventory and records of expendable items.
- Organized supplies, merchandiser/stocker.
- Order supplies, cleaning of departments, customer service desk.
- Performed inventories and reconciliation of stock items. Completed spot checks to verify stock items were placed in correct department in inventory system.
- Maintained records for variety of store items such as clothing, furniture, rugs, electronics, fabric, and stationary items.
Education
Frontier High School
Bakersfield, CAAssociates Degree - Behavioral and Social Science Graduate
College of the Redwoods
Crescent City, CA.Skills
- Flexible, and adaptable
- Exceptional customer service
- Able to handle multi-line phones
- Microsoft word, outlook, excel
- Microsoft Teams communication and video meetings
- Self-motivated, problem solver and capable of working with little direction
References
- Mike Gambrall~Procurement Services Officer at Pelican Bay State Prison~(707)465-9030
- Chrissy Rawlings~Finance Tech at City of Crescent City~(707)951-0546
- Jordynn Prado~ Business Services Officer at Pelican Bay State Prison~(707)465-1000, Ext. 5231
- Linda Leaver~Finance Director at City of Crescent City~ (707)464-7483
Timeline
Property Controller II
CDCR: Pelican Bay State Prison
12.2021 - Current
Court Researcher
Equifax- Background Investigations
10.2016 - 02.2023
Account Clerk 2
City Of Crescent City
10.2016 - 12.2021
Superior Court Representative
GC Services
10.2015 - 10.2016
Senior Account Clerk
Del Norte Fairgrounds
02.2015 - 08.2015
Sales Associate/ Cashier
Walmart
05.2013 - 01.2015
Frontier High School
Associates Degree - Behavioral and Social Science Graduate
College of the Redwoods
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